Renault Contact Centre Specialist
4 days ago
Join RAC as a Renault Contact Centre Specialist and take advantage of a unique chance to deliver exceptional customer service to a diverse range of customers. As part of our team, you will work closely with colleagues to ensure seamless communication and resolve customer complaints effectively.
In this role, you will be responsible for case managing customer queries, achieving individual and departmental KPIs, and developing strong relationships with retailers. If you are passionate about delivering world-class customer service and have excellent communication skills, we encourage you to apply.
Responsibilities:- Casemanage customer queries from initial contact to resolution
- Maintain high levels of customer satisfaction through effective communication and problem-solving skills
- Meet individual and departmental KPIs and quality measures
- Develop and maintain product and process knowledge to provide expert advice to customers
- Build relationships with retailers and involve them in matters relating to their customers
We offer a competitive salary of £26,000 - £32,000 per annum, depending on experience, plus a range of benefits including 23 days annual leave, bonus scheme eligibility, and access to our Colleague Share Scheme.
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Renault Advisor
1 day ago
Walsall, Walsall, United Kingdom RAC Full time**Renault Advisor - Customer Excellence**RAC has an exciting opportunity for a skilled Renault Advisor - Customer Excellence to join our Branded Contact Centre Renault. As a key member of our team, you will be responsible for delivering world-class customer service to all Renault and Dacia customers and dealerships.Responsibilities:Manage customer inquiries...
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Customer Service Representative
6 days ago
Walsall, Walsall, United Kingdom RAC Full timeAbout the RoleWe are seeking a talented and customer-focused individual to join our Branded Contact Centre as a Renault Advisor.This exciting opportunity is based on Monday to Friday between 10:30am to 6pm.As a Renault Advisor, you will be responsible for case managing customer queries to full completion in the Renault Contact Centre.You will deliver...
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Call Centre Customer Support Specialist
6 days ago
Walsall, Walsall, United Kingdom RAC Full timeAbout the JobWe're looking for a skilled and enthusiastic individual to join our team as a Renault Advisor in our Branded Contact Centre.Your primary responsibilities will include case managing customer queries to full completion, delivering world-class customer service, and identifying opportunities for upsell/brand reinforcement.To succeed in this role,...
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Contact Centre Expert
1 day ago
Walsall, Walsall, United Kingdom RAC Full time**Job Description**We are looking for a highly motivated Contact Centre Expert to join our team at RAC. As a contact centre advisor, you will be responsible for managing customer inquiries and resolving issues in a timely and efficient manner.About the Role: ** Provide exceptional customer service via phone, email, and other communication channelsIdentify...
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Renault Advisor
6 days ago
Walsall, Walsall, United Kingdom RAC Full timeSalary and BenefitsThe estimated salary for this role is around £22,000 - £25,000 per annum.In addition to a competitive salary, we offer a range of benefits including:Eligibility to join our bonus scheme23 Days Annual LeaveOption to join RAC's Group Personal Pension scheme where we will match/contribute up to 6%2 x Basic Salary Core Employer funded Life...
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Customer Service Representative
1 day ago
Walsall, Walsall, United Kingdom RAC Full time**About the Role**RAC is seeking a skilled Customer Service Representative to join our Branded Contact Centre Renault. As a key member of our team, you will be responsible for delivering world-class customer service to all Renault and Dacia customers and dealerships.Key Responsibilities:Case manage customer queries to full completionWork in a fast-paced...
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First Contact Physio Services Specialist
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Automotive Technician Specialist
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Perimeter Security Specialist
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Care and Support Specialist
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Senior Financial Professional
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Adult Support Specialist
4 days ago
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Mechanical Maintenance Specialist
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Charity Development Specialist
4 days ago
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Visual Merchandising Specialist
2 weeks ago
Walsall, Walsall, United Kingdom Poundland & Dealz Full timeJob Title: Visual Merchandising SpecialistAbout the RoleThis role is based at our Customer Support Centre (CSC) in Walsall, with the ability to work agile between 'home' and the CSC.ResponsibilitiesEnsuring all planograms accurately reflect the commercial range and the business objectives.Visit stores and competitors to identify space management, store...
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Charities Administration Specialist
1 day ago
Walsall, Walsall, United Kingdom Poundland & Dealz Full timePoundland & Dealz is a leading retailer seeking an experienced Charities Administration Specialist to support the growth and impact of our charitable initiatives. This role offers a competitive salary of £32,000 - £40,000 per annum.About the RoleAs a Charities Administration Specialist, you will play a key part in our charity work, managing enquiries and...
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Advanced Nurse Practitioner Flexible Work
7 days ago
Walsall, Walsall, United Kingdom Chase Medical Full timeChase Medical, a leading specialist Primary Care agency, is seeking experienced Advanced Nurse Practitioners to join our team on a locum basis in the Walsall area. This is a fantastic opportunity to increase your earnings and gain more clinical experience.We strive to be as flexible as possible, providing regular work opportunities that fit around your...
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Walsall, Walsall, United Kingdom Chase Medical Full timeExperienced Advanced Nurse Practitioners are needed in the Walsall area to work on a locum basis. This provides the opportunity to increase earnings and gain more clinical experience.Chase Medical, a specialist Primary Care agency working with almost 60% of GP surgeries across the UK, is seeking skilled professionals like yourself. We strive to be as...
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Low Carbon Heating Specialist
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Child Protection Specialist
3 weeks ago
Walsall, Walsall, United Kingdom Opus People Solutions Full timeOpus People Solutions, in collaboration with Walsall Council, is seeking a highly skilled Child Protection Specialist to join their Assessment team.Key Details:• Job Title: Child Protection Specialist - Duty And Assessment• Length of assignment: 3 months• Hours per week: 37• Hourly rate: £33.30• Location: Hybrid environment supporting Walsall...