Contact Centre Expert

2 days ago


Walsall, Walsall, United Kingdom RAC Full time

**Job Description**

We are looking for a highly motivated Contact Centre Expert to join our team at RAC. As a contact centre advisor, you will be responsible for managing customer inquiries and resolving issues in a timely and efficient manner.

About the Role: **

  • Provide exceptional customer service via phone, email, and other communication channels
  • Identify and resolve customer complaints in a professional and empathetic manner
  • Work collaboratively with colleagues to achieve departmental goals

What We Offer:

  • An annual salary of £24,500
  • Flexible working hours to suit your needs
  • The opportunity to work in a dynamic and supportive team environment


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