Debt Resolution Advisor

5 days ago


Walsall, Walsall, United Kingdom We Manage Jobs(WMJobs) Full time

We are seeking a skilled Debt Resolution Advisor to join our Housing and Welfare Team in Walsall Council. As a key member of our team, you will engage with vulnerable individuals, providing personalized support to help them manage their financial situations.

Key Responsibilities:
  • Conduct comprehensive assessments of customers' financial histories and current situations.
  • Explain available options and provide fair views on all appropriate solutions that could assist customers now or in the future.

The successful candidate will be expected to work through Wiser Adviser training and complete the CMAP qualification through the IMA. Additionally, they will maintain an updated knowledge of relevant services, active employer engagement strategy, and utilize tools for ongoing professional development.

This role offers a meaningful impact on local residents and contributes to the success of Walsall Council's Housing and Welfare Service. The estimated salary range for this position is £36,124 - £40,476 per annum.

Requirements:

  • Accurate spoken English communication skills.
  • Completion of an enhanced Disclosure & Barring Service (DBS) check is mandatory.


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