Customer Service Advisor
6 months ago
**Customer Service Advisor**
**Location: Ford Walsall**
**Part Time
- 16 hour contract (Weekend Position)**
**A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.**
Are you a confident customer service superstar who’s passionate about cars? If so, we have a great opportunity for you to join the team as a part-time Sell Your Car Advisor.
As a Sell Your Car Advisor, you will be the main point of contact in our dealership for customers wishing to sell their vehicles, guiding and assisting them through the Sell Your Car process. Your main focus will be to purchase vehicles from our customers who make an appointment to see you and always be on the lookout for new business and booking in new appointments.
**Requirements**:
So, what’s the deal?
- You’ll provide a hassle-free experience whilst guiding and assisting customers through the process and converting appointments into purchases;
- You’ll enjoy and be confident on the phone talking to our customers and enjoy working towards targets that give you the opportunity to earn more
- You’ll conduct thorough vehicle appraisals, liaising with our head office buying teams to gain accurate valuations before presenting this to the customer;
- You’ll maintain customer records, complete purchase paperwork and ensure vehicles are brought into stock correctly using our DMS (Dealership Management System);
- You’ll be self-motivated and build effective relationships internally and externally;
- You’ll be flexible to work part-time on a shift pattern, including working weekends.
What does it take to be successful?
- Be able to confidently engage and build relationships with our customers
- Be driven to succeed in a fast paced, target orientated business environment
- Have the ability to work with mínimal supervision
- Have experience in a process driven environment
- Great organisational and time keeping skills as well as experience using computer systems
- Have an excellent attention to detail
This position does require a full UK driving licence.
At Pendragon, Together, We’re Unstoppable:
Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.
Embrace the Gift of Movement:
We are dedicated to igniting the spark of movement and exploration. Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential. Join us and seize the chance to make a real impact whilst embracing change and adapting to a world of endless possibilities.
Diversity is Our Strength:
**Job Types**: Part-time, Permanent
Pay: £10,400.00-£12,000.00 per year
Expected hours: 16 per week
**Benefits**:
- Company events
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Weekends only
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 1 year (required)
Licence/Certification:
- driving licence (required)
Work Location: In person
-
Customer Service Advisor
5 months ago
Walsall, United Kingdom Finlay Jude Associates Ltd Full timeFJA are working with a national leader in the **Water Industry**, who are looking to recruit **Customer Service Advisors.** The role will be based out of their offices in the **Walsall, West Midlands** area. The position has the opportunity to be made permanent following successful completion of a 6-month probationary review period. We are looking for...
-
Customer Service Advisor
5 months ago
Walsall, United Kingdom Pendragon Full time**Customer Service Advisor** **Location: Ford Walsall** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident...
-
Customer Service Advisor
5 months ago
Walsall, United Kingdom Pendragon Full time**Customer Service Advisor** **Location: Ford Walsall** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar...
-
Customer Service Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: **RAC** currently has exciting opportunities for **Customer Service Advisors **to join the SMR (Service Maintenance Repair) Inspections Services Team based at our **Bescot** office. This is a Full time **Permanent **position. As a Contact Centre Customer Service** **Advisor within SMR, you will play an integral role in ensuring the...
-
Customer Service Advisor
5 months ago
Walsall, United Kingdom Echo Managed Services Full time**Job Title: Customer Service Advisor** **Job Types: Full-time, Permanent** **Salary: £22,368.06 per year** **Location: Walsall, West Midlands** Our Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. Customer service experience is desirable but if you don’t have any, don’t worry!...
-
Customer Service Advisor
5 months ago
Walsall, United Kingdom Jewson Partnership Solutions Full time**Customer Service Advisor - Jewson Partnership Solutions** **Competitive Salary - Based in Walsall** **Mon to Fri (Days)** Jewson Partnership Solutions (JPS) is a brand within Stark UK which specialises in providing solutions for our customers in the Public Sector predominately Housing Associations and Local Authorities. We operate a fantastic supply...
-
Hyundai Customer Service Advisor
5 months ago
Walsall, United Kingdom RAC Full time**About The Role**: We have an exciting opportunity for a **Customer** **Service Advisor** to join the Hyundai Customer Contact Centre Team, as **Case Manager** on a Full Time, Permanent Basis. If successful, **you will manage all contact from Hyundai customers and dealerships** ensuring requests, concerns or issues are dealt with whilst providing...
-
Service Advisor
6 months ago
Walsall, United Kingdom Arbury Motor Group Full time**Job description** **Vehicle Service Advisor** Arbury Motor Group is a West Midlands multi award winning dealer group, currently representing Fiat, Abarth, Nissan, Skoda, SEAT, CUPRA and Peugeot brands. We require a Service Advisor at our busy Peugeot / Fiat dealership in Walsall If you are looking for an exciting, rewarding and fulfilling long term...
-
Customer Advisor
1 month ago
Walsall, United Kingdom Opus People Solutions Full timeCustomer Service Advisors Pay:?£13.02 per hour, 37 hours per week Location: Civic Centre - hybrid after training Length:?3 months with potential to extend 2 positions available! Passionate about customer service? Are you immediately available to start role? Opus People Solutions have an exciting opportunity available on behalf of Walsall Council for...
-
Customer Service Advisor
5 months ago
Walsall, United Kingdom Walsall Wood Tyre & Service Ltd Full timeOur business is unique in the sense that we run extremely tight on processes and our management structure sets us apart, we firmly believe this hands us an advantage in allowing our team to succeed in the way we do. This is an additional role that we have budgeted for within our business and we're willing to put the work into the right person. - Meet and...
-
Customer Service Advisors
5 months ago
Walsall, United Kingdom Echo Managed Services Full timeOur Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. We offer a comprehensive training package to enable you to become experts in helping people. The roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking...
-
Customer Service Advisors
6 months ago
Walsall, United Kingdom Echo Managed Services Full timeOur Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. We offer a comprehensive training package to enable you to become experts in helping people. The roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking...
-
Senior Service Advisor
5 months ago
Walsall, United Kingdom Arbury Motor Group Full time**Job description** **Senior Vehicle Service Advisor** Arbury Motor Group is a West Midlands multi award winning dealer group, currently representing Fiat, Abarth, Nissan, Skoda, SEAT, CUPRA and Peugeot brands. We require a Service Advisor at our award winning Bromsgrove dealership. If you are looking for an exciting, rewarding and fulfilling long term...
-
Customer Experience Advisor
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Walsall, United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Advisor
4 months ago
Walsall Wood, United Kingdom Sunbelt Rentals Careers Full timeAbout The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Customer Service Representative
4 weeks ago
Walsall, Walsall, United Kingdom Opus People Solutions Full timeJob DescriptionWe are seeking a Customer Service Advisor to join our Contact Centre team at Opus People Solutions. As a Customer Service Advisor, you will be the first point of contact for customers, providing effective resolution of customer requests and delivering a service that enables customers to increasingly self-serve.Duties and ResponsibilitiesAnswer...
-
Customer Service Representative
1 month ago
Walsall, Walsall, United Kingdom Opus People Solutions Full timeCustomer Service Advisor OpportunityWe are seeking a passionate and customer-focused individual to join our Contact Centre team as a Customer Service Advisor. As a key point of contact for customers, you will play a vital role in delivering exceptional service and resolving customer requests in a timely and effective manner.Key Responsibilities:Provide...
-
Customer Service Advisor
5 months ago
Walsall Wood, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Customer Service Representative
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Walsall, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Advisor
6 months ago
Walsall Wood, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....