Digital Analyst

2 months ago

London, Greater London, United Kingdom WaterAid Full time

Digital Analyst

Contract: 3 Months Fixed term contract, 4 days per week

Salary: £43,668 to £45,851 with excellent benefits.

Location - London, UK.
Hybrid Working: We support and enjoy a flexible working environment. A minimum of 40% of working time is spent in the London office. This equates to 2 days for a full-time employee, one of those days must be a Monday when the entire UK People Team are office office-based.

About WaterAid:
Want to use your skills in digital analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.

About the Role:
As Digital Analyst, you'll drive the organisation's understanding of how WaterAid supporters come to our digital platforms (including websites, advertising and social media) and what compels them to support or interact with us.

In this role, you will work with teams across WaterAid to understand our audiences, map their behaviour and make recommendations for improving campaigns.

You'll also:

Be available to answer queries from stakeholders by ad-hoc reporting and analysis.Own, maintain, and develop the technical implementation of new and existing digital analytics tools on WaterAid's digital assets.Train and support users across WaterAid (including global teams) in the basic use of our primary analytics reporting packages. Develop hypotheses about user behaviour and seek to validate these through data analysis and testing, working these hypotheses into ongoing analysis where possible.Protect the user experience and interests of WaterAid's supporters, such as those relating to data privacy, in all digital activities.About You:Experience of using and implementing a web analytics clickstream tool such as Google/Adobe etc.Experience of using Google Tag ManagerExcellent communication skills with an ability to explain technical concepts to a non-technical audience. Commitment to WaterAid's values. Although not essential, we also prefer you to have: Experience of using session recordings, heatmaps, or online surveys to augment web clickstream data. Understanding/knowledge of the INGO sector.Closing date: Applications will close at 23:59 on Sunday, 4th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

36 days' holiday (including 8 Bank Holidays)Option to buy an extra 5 days annual leaveWe offer a generous pension plan with employer contribution of up to 10%Wide range of flexible and agile-working arrangementSeason Ticket LoanFree annual eye testsPay as You Give charitable giving schemeEnhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity LeaveSabbaticalsVolunteer DayOur Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

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