Lead Digital Analyst

3 weeks ago

London, Greater London, United Kingdom WELLCOME TRUST Full time

Salary: £74,038

Closing date: Thursday, 8 August 2024

Contract type: Permanent

Wellcome Collection is a free museum and library exploring health and human experience, where you can enjoy exhibitions, museum and library collections, public events, and a vibrant shop and café. We also publish books and online stories.

This is a great time to join Wellcome Collection as we embark on an exciting period of change. Wellcome Collection has recently introduced a new ten-year strategy and this role will play an important part in bringing to life our vision of a world where everyone's experience of health matters.

Wellcome Collection is part of Wellcome Trust, a global charitable foundation that supports science to build a healthier future for everyone. Wellcome Trust plans to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health.

We are looking for a Lead Digital Analyst to join our team on a permanent basis.

Where in Wellcome will I be working?

You'll be joining Wellcome Collection's Collections & Digital department. Reporting to the Lead Product Manager, you will work closely with multi-disciplinary product teams responsible for Wellcome Collection's digital products.

What will I be doing?

In the role of Lead Digital Analyst you'll play a strategically important role in developing user focused and data led insights for Wellcome Collection. You will contribute towards the development and continuous improvement of our digital products and services, including our public website, online collections, library services, and catalogue and website search. By analysing user data and behaviour you will help us to better understand our users and to shape their digital experiences by providing insights and analysis.

We are looking for someone who can:

Lead on strategy, architecture and delivery of digital insights for the Wellcome Collection Deliver high-quality, digital analysis and insights that allow the team to innovate and iteratively improve the experience of Wellcome Collection's audiences and the organisation's ways of working Transform product manager questions into actionable insights by understanding their underlying business needs, translating them into effective SQL queries within the data warehouse, and delivering clear, insightful reports. Work closely with colleagues across Wellcome Collection to maximise knowledge of users and ensure that that knowledge is usable by product managers and the Wellcome Collection leadership Contribute to a diverse and inclusive culture across the organisation, collaborating across departments Is this job for me?

If you have deep experience in data analysis, and a passion for understanding users and improving their experiences then we would love to hear from you. You'll have extensive experience of a range of tools and techniques, and a willingness to explore new approaches with a wide range of stakeholders. You may have experience in a cultural/heritage context.

We are looking for somebody who:

Is experienced using Google Analytics, Search Console and has knowledge of statistical modelling, data visualisation and manipulation tools Experienced with site search optimisation Ability to develop effective approaches to improving user experience through data analytics, and knowledge of social research methods Experience with all stages of the data analysis process, including data science techniques and tools Has strong written and oral communication skills for both technical and non-technical audiences Has demonstrable experience of effective technical and non-technical communication To apply please upload your current CV and complete our short application. Interview dates: Early to mid-September

You can view the full job description on our website.

You can read more about the benefits we offer our employees on our website

Our Hybrid Way of Working

We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. We are currently working 2 days per week (Tuesdays and Wednesdays) from our Euston Road offices (as part of our hybrid Ways of Working) with the remaining 3 days working either remotely or in the office.

From 1st September 2024 we will move to 3 days in the office (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.

Diversity and Inclusion is at the heart of everything we do

Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .

#LI-Hybrid

#LI-KC1

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