Digital Product Analyst

4 weeks ago


London, Greater London, United Kingdom Royal College of Nursing Full time
Digital Product Analyst (Business Analyst)

RCN UK HQ (London) or Cardiff Office with hybrid working

35 hours, 18 months fixed term (project-related)

Salary range per annum:
£47,745 to £53,934*plus London weighting if applicable At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.

We're accredited with Investors in People Silver Standard.

Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.


At RCN Group we are ambitious about our future, and we are looking for people who can help shape how we transform.


We are currently seeking a talented and dedicated Digital Product Analyst (Business Analyst) to join our team on a Fixed Term Contract.

As a Digital Product Analyst (Business Analyst), you will play an essential role in gathering requirements, analysing business processes, and driving effective solutions for the RCN Foundation Grant applications and Improvements to the Case Management System for the RCN.

You will work collaboratively with various teams across the RCN Group to develop the systems within Dynamics 365, in a bid to improve operational efficiencies and customer satisfaction and experience.

To join us you'll need proven experience in business and process analysis and requirements gathering. You'll have strong analytical and problem-solving skills and enjoying translating complex information into actionable insights and requirements.

You will also have excellent documentation and communication skills, along with the ability to effectively convey technical and non-technical information to diverse stakeholders.

Lastly, you'll be familiar with processes and tools, such as Agile and Microsoft DevOps.


Whatever your background, or industry you've worked in you'll be resilient, able to test new ideas, fail fast and bounce back.

A solution-based thinker, who is collaborative and can navigate through uncertainty.

To join us you'll have an exceptional business analyst pedigree, preferably backed up by a Business Analysis Certification. Your early adopter mindset and positive attitude will make you a champion of change. While an in-depth practical understanding of transformation delivery will set you up to delivery change in the right way.

What we offer you

We expect you to look after your customers. And we expect you to be rewarded for it.

We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme.

We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.


We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance.

Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.

Our selection process


Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role.

You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

Equal opportunities for everyone


Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work.

This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

For more information or for an informal discussion about the role please contact Alan Cheng on or

For more information on the Recruitment & Selection process, please contact

Opening Date: 21 August 2024

Closing Date: 08 September 2024

If we receive many applications after a week of advertising, we may close this vacancy earlier.

Assessment Centre & Interview Date:
Week commencing 16 September and 23 September 2024

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