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Digital Product Analyst

2 months ago


London, Greater London, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a leading retail company that is redefining the industry through digital innovation and unique store experiences. Our mission is to build the world's most admired and compelling brand ecosystem, and our purpose is to elevate the lives of our customers with access to the world's best brands and experiences.

Our Culture

We are a company that values fearlessness, ownership, and relevance. We believe in thinking without limits, owning our roles, and being relevant to our customers, partners, and the planet. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail.

Job Summary

We are seeking a Digital Product Analyst to join our group digital analytics function. The successful candidate will work closely with the digital product team and wider digital functions to support the assessment of the digital product across Frasers Group's fascias.

Key Responsibilities

  • Support the creation of a suite of dashboards to bring insight and analytics into the digital product function.
  • Accountable for performing deep dive ad hoc analysis to identify opportunities for optimisation of our websites.
  • Collaborate with the experimentation function to support further analysis of A/B test results.
  • Develop and maintain strong relationships with the product function, support the senior analyst / manager to develop ways of working across product, UX, user testing and analytics to deliver a best-in-class product development cycle.

Requirements

  • Experience working in a product analytics position ideally within an ecommerce / retail business.
  • Proficiency with SQL (required) and R/Python (nice to have).
  • Experience utilising GA4 / Big Query to extract user journey insight, and Optimizely (or alternative A/B testing tool).
  • Strong visualisation skills (e.g., PowerBI, Looker, Tableau etc.).
  • Expert communicator, with the ability to flex their presentation style based on the audience.

What We Offer

Along with a competitive salary and benefits package, we offer a wide range of perks for our colleagues, including:

  • Frasers Champion - a peer-nominated scheme where 8 winners will receive double their pay for a month.
  • Fearless 1000 - a bonus scheme where the top 1000 performers in the company will receive unprecedented bonuses.
  • Frasers Festival - an annual event celebrating our Head Office and Retail Staff across the UK and Europe.
  • CEO Sessions - quarterly sessions with our CEO and leadership team.
  • Retail Reconnect - a programme where Head Office employees spend two days in one of our stores or the Warehouse to gain insights and bring ideas back to the office.
  • Frasers Fit - a wellbeing programme that aims to support and improve colleagues' Physical, Financial & Mental wellbeing.
  • Retail Trust - a charity that provides free access and support to our employees, including a 24-hour wellbeing helpline, wellness hub, counselling and financial/legal support.