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Resident Experience Manager
3 months ago
Here at Fresh we are excited to be recruiting for a Resident Manager for Glassyard Building, London, our spacious student studios in South London.
The building contains a study room, games room and courtyard and is situated South of the River Thames, equipped with everything needed to offer the best student living experience to our residentsThis exciting position offers full time hours working 37.5 hours per week, Monday to Friday where you'll be working in an exciting, collaborative, people-first environment.
If you're looking for a fun and friendly place to work where we value our students, and they value us right back, an environment where you'll receive excellent training and mentoring - keep on readingResponsible for compiling reports and managing administrative processes within the building ensure customer data held is up to date and managed within GDPR guidelines.
Induct new fresh employees to their roles and be a point of escalation for employees dealing with enquiries about health & safety, building maintenance, invoicing, and sales.
Support the General Manager and wider operational team in the planning and forecasting on the occupancy and sales plans.
We're looking for a confident, people focused person who has a strong, and genuine passion for creating an incredible environment for our residents to live in.
Experience in people management and development is an essential of this role as is the ability to be adaptable in your communication style dependant on the audience.
A dedicated Training team to assist with your on-job training.An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
Health cash plan.
Cycle to work scheme.
Exclusive shopping discounts.
Life Insurance.
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland.
We're looking for someone to support their residents and the wider operational team.