Resident Participation Manager

6 days ago


London, Greater London, United Kingdom Richmond and Wandsworth Councils Full time

About Us

Job Title: Resident Participation Manager

Job Summary:

We are committed to involving residents in the management of their homes at the level of their choosing. We recognize that resident empowerment is key to building enduring and sustainable communities. This is an exciting opportunity to help us improve our approach to resident participation.

About the Role

As a Resident Participation Manager, you will be responsible for leading resident engagement activities across the department and providing support, direction, and guidance to the four Resident Participation Officers (RPO).

You will work with senior officers to ensure a strategic approach to resident engagement, helping to develop the annual resident conference and expand informal engagement opportunities available to residents. You should have knowledge of all resident participation models up to and including resident management organisations, a genuine commitment to empowering residents, and a sound knowledge of relevant legislation.

Key Responsibilities:

  • Develop an imaginative and innovative approach to community engagement.
  • Work with senior officers to develop a strategic approach to resident engagement.
  • Provide support, direction, and guidance to Resident Participation Officers (RPO).
  • Help develop the annual resident conference and expand informal engagement opportunities.
  • Have a sound knowledge of relevant legislation and resident participation models.

What We Offer:

If you have the qualities and experience required, together with an understanding of the Council's equal opportunities and diversity policy and a firm commitment to the principles of customer care and best value, then this position presents an ideal opportunity to develop your skills further.



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