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Service Design and Community Participation Lead

2 months ago


London, Greater London, United Kingdom Southwark Council Full time

About Southwark Council:

We are a leading local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses, including iconic London venues and social enterprises. We have a young, diverse, and growing population, and we stand together.

The Role:

This is a new role created to deliver on the council's transformation priority to put residents at the heart of everything. The successful candidate will lead on service and intervention design, working with residents and colleagues across the council to create, develop, and shape local services and support local people to lead in their community.

Key Responsibilities:

  • Lead on service and intervention design, working with residents and colleagues across the council.
  • Develop and shape local services, working with residents and community groups.
  • Build and manage collaborative relationships within and across communities and places.
  • Strategic planning and successful project and budget management in a medium to large organisation.

Requirements:

  • Expert knowledge and understanding of service design and innovation methods.
  • Extensive experience of using these methods to deliver change in complex environments.
  • Experience of building and managing collaborative relationships within and across communities and places.
  • Strategic planning and successful project and budget management in a medium to large organisation.

About the Role:

This post plays a very significant role in shaping the change and transformation direction of the Council. It also has a wider impact, championing new ways of designing and delivering services, with community participation at the heart of delivering lasting change across the borough.