Current jobs related to Resident Experience Officer - London, Greater London - PCHA
-
Visitor Experience Officer
2 weeks ago
London, Greater London, United Kingdom Part-time Visitor Experience Officer Full timePart-time Visitor Experience OfficerJob Summary: We are seeking a skilled Visitor Experience Officer to lead a team of volunteers and work closely with the offsite membership team to ensure a high-quality visitor experience at Ham Wall.Key Responsibilities:Lead a team of volunteers to ensure the effective, efficient, and safe running of the Welcome Area Info...
-
Visitor Experience Officer
2 weeks ago
London, Greater London, United Kingdom Part-time Visitor Experience Officer Full timePart-time Visitor Experience OfficerJob Summary: We are seeking a skilled Visitor Experience Officer to lead a team of volunteers and work closely with the offsite membership team to ensure a high-quality visitor experience at Ham Wall.Key Responsibilities:Lead a team of volunteers to ensure the effective, efficient, and safe running of the Welcome Area Info...
-
Duty Manager
6 days ago
London, Greater London, United Kingdom The Resident - Victoria Full timeThe Resident Victoria is committed to delivering exceptional guest experiences. As our next Duty Manager, you will play a key role in nurturing personal connections with our guests, recognising them as individuals, and treating them with heartfelt hospitality.Key Responsibilities:Lead the Front of House team to efficiently process administration...
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timeResident Liaison Officer | Permanent | North West London / HertsSalary: £19,000 - £23,000 + benefitsLocation: North West London / HertfordshirePinnacle Recruitment Ltd is seeking a skilled Resident Liaison Officer to join a well-established main contractor on a permanent basis. The successful candidate will work on residential/social housing projects in...
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timeResident Liaison Officer | Permanent | North West London / HertsSalary: £19,000 - £23,000 + benefitsLocation: North West London / HertfordshirePinnacle Recruitment Ltd is seeking a skilled Resident Liaison Officer to join a well-established main contractor on a permanent basis. The successful candidate will work on residential/social housing projects in...
-
Resident Liaison Officer
4 weeks ago
London, Greater London, United Kingdom Regen Solutions Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Regen Solutions. As a key member of our planned works team, you will be responsible for delivering a kitchen and bathroom programme across the borough, working closely with residents and contractors to ensure the best communication...
-
Resident Liaison Officer
4 weeks ago
London, Greater London, United Kingdom Regen Solutions Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Regen Solutions. As a key member of our planned works team, you will be responsible for delivering a kitchen and bathroom programme across the borough, working closely with residents and contractors to ensure the best communication...
-
Resident Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Shared Services Partnership Full timeAbout the Role:We are seeking a highly skilled and experienced Resident Liaison Officer to join our Property Services Department. As a key member of our team, you will be responsible for providing information, advice, and assistance to tenants and leaseholders during major works on their homes.Key responsibilities include:Developing and managing plans for...
-
Resident Liaison Officer
4 weeks ago
London, Greater London, United Kingdom Office Angels Full timeOffice Angels is seeking a Resident Liaison Officer/Administrator to join their busy projects team in Stratford, London. This is a dual role combining interaction and support for residents and administration duties. Key responsibilities include liaising with residents, attending site visits, booking appointments, updating teams, and monitoring email inboxes....
-
Resident Liaison Officer
4 weeks ago
London, Greater London, United Kingdom Office Angels Full timeOffice Angels is seeking a Resident Liaison Officer/Administrator to join their busy projects team in Stratford, London. This is a dual role combining interaction and support for residents and administration duties. Key responsibilities include liaising with residents, attending site visits, booking appointments, updating teams, and monitoring email inboxes....
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, initial contact with tenants, identifying customer needs,...
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, initial contact with tenants, identifying customer needs,...
-
Resident Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, making initial contact with tenants, identifying customer...
-
Resident Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, making initial contact with tenants, identifying customer...
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence and explaining all aspects of improvement work to residents.Key...
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence and explaining all aspects of improvement work to residents.Key...
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timeResident Liaison Officer | Permanent | North West London / HertsSalary: £19,000 - £23,000 + benefitsLocation: North West London / HertfordshirePinnacle Recruitment Ltd is seeking a skilled Resident Liaison Officer to join a well-established main contractor on a permanent basis. The ideal candidate will work on residential/social housing projects in North...
-
Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timeResident Liaison Officer | Permanent | North West London / HertsSalary: £19,000 - £23,000 + benefitsLocation: North West London / HertfordshirePinnacle Recruitment Ltd is seeking a skilled Resident Liaison Officer to join a well-established main contractor on a permanent basis. The ideal candidate will work on residential/social housing projects in North...
-
Resident Liaison Officer
3 weeks ago
London, Greater London, United Kingdom Office Angels Full timeResident Liaison Officer/AdministratorWe are seeking a highly skilled and dedicated Resident Liaison Officer/Administrator to join our busy projects team at Office Angels.This is a dual role combining both interaction and support for residents and administration duties.Key Responsibilities:Liaising with residents both in person and on the phone to ensure...
-
Resident Liaison Officer
3 weeks ago
London, Greater London, United Kingdom Office Angels Full timeResident Liaison Officer/AdministratorWe are seeking a highly skilled and dedicated Resident Liaison Officer/Administrator to join our team at Office Angels.This is a unique opportunity to work in a dynamic and expanding Property Maintenance company based in Stratford, London.The successful candidate will be responsible for:Liaising with residents to ensure...
Resident Experience Officer
2 months ago
About the Role
We are seeking a highly motivated and enthusiastic Resident Satisfaction & Engagement Officer to join our team at PCHA. As a key member of our organization, you will play a critical role in driving up resident satisfaction and delivering value for money.
This is an exciting opportunity for the right person to make a real difference to our residents and the organization as a whole. You will have the unique opportunity to understand and shape the business inside out, working closely with residents to improve services and keep them happy in their homes.
Key Responsibilities
- Work with residents to identify areas for improvement and develop strategies to enhance their experience
- Collaborate with internal stakeholders to deliver excellent services and meet resident needs
- Develop and maintain strong relationships with residents, keeping them informed and engaged
- Travel to our homes to meet with residents and gather feedback
- Contribute to the development of resident-focused initiatives and projects
Requirements
- Excellent communication and relationship-building skills
- Passion for delivering great customer service
- Positive and resilient approach, with the confidence to challenge where performance is not up to standard
- Valid UK driving licence and access to a vehicle
About PCHA
PCHA is a dynamic and forward-thinking organization committed to delivering excellent services to our residents. We are passionate about making a positive impact on the lives of our residents and the communities we serve.
