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Resident Liaison Officer
2 months ago
Job Title: Resident Liaison Officer
Location: North London
Job Type: Full-time
Salary: Up to £32k + Package
Job Description:
We are seeking a Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence and explaining all aspects of improvement work to residents.
Key Responsibilities:
- Surveys and initial contact with tenants
- Identify customer needs and preferences
- Communicate with tenants throughout the works programme
- Be the link between tenant and Site Manager
- Administration and record keeping
- Daily line management meetings
Requirements:
Previous experience as a Resident Liaison Officer or Tenant Liaison Officer with a main contractor on refurbishment projects is essential. A full driving licence and own car are also required.
About the Company:
Our client is a leading provider of refurbishment services for social housing residential schemes. They pride themselves on staff retention and training, and are a top 5 provider in their sector.
