Resident Liaison Officer
2 weeks ago
Job Title: Resident Liaison Officer
Location: North London
Job Type: Full-time
Salary: Up to £32k + Package
Job Description:
The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, making initial contact with tenants, identifying customer needs, and communicating with tenants throughout the works programme.
Key Responsibilities:
- Surveys and initial contact with tenants
- Build customer confidence and explain improvement work
- Identify customer needs and communicate with tenants
- Be the link between tenant and Site Manager
- Administration and record keeping
- Daily line management meetings
Requirements:
Previous experience as a Resident Liaison Officer or Tenant Liaison Officer with a main contractor on refurbishment projects is essential. A full driving licence and own car are also required.
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