HR Data Administrator-People Services

2 months ago


Solihull, United Kingdom Serco Full time

HR Data Administrator
Hybrid - Solihull Office
Full Time, Fixed Term months

Salary - £, – £, dependent on experience

Here at Serco, we are looking for a HR Data Administrator to join the team.

As HR Data Administrator, you will be responsible for maintaining employee records through the employee life cycle. You will be preparing and amending documents where necessary and processing large volumes of employee and organisational data.

You will have excellent communication skills, being able to communicate with customers and maintain high levels of customer service while ensuring SLAs are met.


As part of this you’ll:

Maintain employee records through the employee life cycle. Process large volumes of employee and organisational data in SAP HCM (PA & OM) for a large complex global organisation. Updating databases and completing audits. Preparing and amending documents where necessary HR documents, Letter templates using tools available Spinifex. Resolving customer queries. Communicating with customers and maintaining a high level of customer service. Working closely with all HR Teams payroll, HRIS, helpdesk team, case management etc. Maintaining HR Organisational structures and positions and supporting restructures. Supporting annual projects pay review, AFC/ NJC spine and grade uplifts.  Liaise directly with key stakeholders from across the business and assist in resolving data complex data queries, ensuring our HR systems and data are up to date and accurate.

What you’ll need to do the role:   

Experience administrating people data. Experience using SAP HCM. Knowledge of the full employee life cycle and employment terms and conditions. Some experience of reporting using tools such as Ad Hoc query, Spinifex. Excellent communication and organisational skills, with the ability to work in a fast-paced environment. An up to date understanding and application of HR best practice and experience in working with people data and HR systems.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:  

days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Free onsite parking. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion.
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