Customer Services Technology Administrator

6 months ago


Solihull, United Kingdom Jonathan Lee Recruitment Ltd Full time

**Customer Services Technology Administrator****:
Solihull

£17.39 - 17.39 per hour

Contract

**Sector**: Manufacturing
**Function**: Project & Programme Management
**Contact**: Ellie Ebbage

**Phone**:01384 446118**
**Duration**: Contract
**Job Ref**:67076

**Job details****:
**Customer Services Technology Administrator**

**12 month initial contract**

**Rate: £17.39/hr Umbrella (inside IR35)**

**Solihull (hybrid working: 3 days per week on site minimum)**

As a Customer Services Technology Administrator, you will support various Customer Service and Portfolio managers through developing automation processes in Oracle and Salesforce to support the overall customer services management, accounts receivable management and end of lease term efforts.

In your first week in this Customer Services Technology Administrator role, you can expect to:

- Identify and gather requirements from users and stakeholders, supporting with projects
- Support the workload for the team and become a small project owner for the automated systems
- Manage Salesforce configuration changes, including flow, fields, page layouts, record types, custom settings, dashboards, and reports
- Perform user training and create training materials.
- Help users with support tickets, following through to resolution.
- Manage and manipulate data using Excel spreadsheets, generating reports and analysing data as required.
- Data analysis skills
- Hands-on administration experience
- Collaborative attitude with the ability to focus on team projects
- Good presentation skills to present findings
- Strong communication and time management skills - ability to liaise with users and enjoy learning new business processes to translate them into technical solutions
- Salesforce product knowledge & use of Power BI (desirable)
- Microsoft packages basic skills, intermediate Excel experience

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.



  • Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

    **Job Title: Customer Service Administrator** **Salary: £24,000 - £27,000** **Hours: Full Time** **Location: Earlswood, Solihull (own transport essential)** **Description**: We are currently recruiting for a competent and enthusiastic Customer Service Administrator with an excellent telephone manner to join a small friendly team within a busy,...


  • Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full time

    Global Technology Solutions Ltd seeks a highly skilled Customer Service Analyst to join its team.As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.We are looking for an individual with a strong background in customer service and experience working with Microsoft...


  • Solihull, United Kingdom Digby Morgan Full time

    summary - _ solihull, west midlands_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - PR-1248143 - job details Join Our Well-known Client in the manufacturing industry as a Customer Services Technology Administrator on a 12 month contract! What You'll Do: Help streamline the operations by automating...


  • Solihull, United Kingdom Align Technology Full time

    About this opportunity Credit and Collections is one of our critical teams at the company and we are looking for a Credit and Collection colleague who will perform internal, as well as external, order to cash activities to provide operational/business support to external and internal customers for the company’s products and services. One of the main...

  • Service Administrator

    6 months ago


    Solihull, United Kingdom Solotech Inc. Full time

    : Solotech are looking for a Service Administrator to work as part of the service and support team based at our head office in the UK. The role acts as a liaison between clients, manufacturers and the technical staff based both within the workshop and on the road throughout all aspects of the service/repair process. Dealing with clients enquiries and...


  • Solihull, United Kingdom Johnson Controls Full time

    Job Title: Customer Service Administrator Location:  Solihull or Sunbury Department:  Sales/Operations Reports To:  Senior Sales Coordinator Job Overview We are seeking a motivated and detail-oriented Sales Quotation Administrator to support our sales and operations teams in preparing and managing quotes. In this entry-level role, you will work...


  • Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

    **Job Title: Customer Services Administrator (one year fixed-term contract)** **Salary: £21,000 per annum** **Location: Shirley** **Hours: 37 hours - Monday - Friday** **Excellent benefits** **Description**: **Key Duties**: - To handle enquiries received through the website, inbox and inbound phone calls, and respond accordingly in a timely manner;...


  • Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team in the UK. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer...


  • Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full time

    Job Opportunity:We are seeking a skilled Customer Service Representative to join our team in Hampton, Peterborough. This role offers an excellent opportunity for individuals fluent in Lithuanian and English to provide exceptional customer support.


  • Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Global Technology Solutions Ltd. The successful candidate will be responsible for handling customer calls and bookings, communicating effectively with customers, and resolving incidents in a timely manner.The key responsibilities of this role include updating...


  • Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full time

    About the RoleGlobal Technology Solutions Ltd is seeking a highly skilled and multilingual customer service representative to join our team in Hampton, Peterborough. As a key member of our operations team, you will be responsible for providing exceptional customer experience to clients across various regions.The ideal candidate will possess excellent...

  • Hr Administrator

    4 weeks ago


    Solihull, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job DescriptionJoin our team as a Human Resource Administrator and you will be a key driver of our success!In this dynamic and rewarding role, you'll work closely with the HR Director to deliver a high-impact, high-quality HR service across our thriving organisation.You'll build meaningful connections with colleagues, provide vital administrative support,...


  • Solihull, Solihull, United Kingdom SF Technology Solutions Full time

    SF Technology Solutions is seeking an Application Services Engineer to join its highly skilled team. As a key member of the team, you will be responsible for providing expert technical support to customers using Nav and Business Central applications.The successful candidate will have extensive experience in supporting customers on Nav or Business Central ERP...


  • Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

    **Job Title: Education Services Administrator** **Salary: £23,000** **Location: Shirley** **Hours: 37 hours - Monday - Friday** **Excellent benefits** **Description**: Our client, a well-established and professional organisation within the Education sector is recruiting for an Education Services Administrator to join their team. Responsible for...


  • Solihull, United Kingdom Purple Moon Promotional Products Ltd Full time

    We are seeking an enthusiastic sales office administrator to join our friendly team. The role is based around supporting client needs from initial enquiry to order completion and beyond. There is an opportunity to progress in this position. This role typically includes: - offering clients product guidance where applicable - gathering prices / information...


  • Solihull, United Kingdom Correla Full time

    Location- Solihull- Discipline: - Standard- Job type: - Fixed Term- Salary: - 26,500- Contact name: - Ellie Reilly- Job ref: - 005743- Published: - about 9 hours ago- Start date: - 2/1/24- The role of the Customer Operations Administrator is to provide administrative support for operational processes, reporting, customer queries and issues and a high...

  • Administrator

    6 months ago


    Solihull, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client who is looking for an **Administrator in the Solihull area.** **Job Role** The post holder will take a lead role in the provision of administrative, financial, information support and tasks that allow the service to function efficiently and the team to undertake commissioning of services effectively. **Role...


  • Solihull, Solihull, United Kingdom Avery Healthcare Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Advisor to join our award-winning team at Avery Healthcare. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and maintaining a positive public image.Key Responsibilities:Maintain a welcoming reception area, ensuring it is...


  • Solihull, Solihull, United Kingdom Pertemps Network Group Full time

    Job DescriptionWe have an exciting opportunity for a Trainee Paraplanner to join our team at Pertemps Network Group in the Solihull area.The ideal candidate will come from a financial services background with experience in an administrative or client support position. We offer potential for further growth and educational support within the sector.This role...

  • Support Team Member

    7 days ago


    Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full time

    Job Summary:We are looking for a highly skilled and experienced Customer Service Representative to join our team at Global Technology Solutions Ltd.Job DescriptionThe successful candidate will be responsible for providing exceptional customer service and support to our clients in the UK.Main Responsibilities:Resolving customer incidents and requests in a...