Customer Service Administrator
6 months ago
**Job Title: Customer Service Administrator**
**Salary: £24,000 - £27,000**
**Hours: Full Time**
**Location: Earlswood, Solihull (own transport essential)**
**Description**:
We are currently recruiting for a competent and enthusiastic Customer Service Administrator with an excellent telephone manner to join a small friendly team within a busy, successful and well-established company based in Earlswood, near Solihull.
It is essential that you have your own transport, as this location can’t be reached on public transport.
**Key Duties**:
- Answering a high volume of live chat enquiries dealing with enquiries in a confident manner
- Dealing with incoming/outgoing post
- Managing contracts and paperwork
- Entering data into the inhouse computer system
- Sending system generated letters when required
- Liaising with clients and customers in a professional manner
- Any associated administration
**Key Skills/Experience Required**:
- Experience of working in an administration-based role
- Good computer skills
- Excellent attention to detail
- The ability to work on your own or as a team
- A confident telephone manner
This is an excellent role for an experienced Customer Services Administrator to work in a varied role within a busy team.
It is essential that you have your own transport, as this location can’t be reached on public transport.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Solihull: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: MPR00665
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