Customer Service Administrator

6 months ago


Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

**Job Title: Customer Service Administrator**

**Salary: £24,000 - £27,000**

**Hours: Full Time**

**Location: Earlswood, Solihull (own transport essential)**

**Description**:
We are currently recruiting for a competent and enthusiastic Customer Service Administrator with an excellent telephone manner to join a small friendly team within a busy, successful and well-established company based in Earlswood, near Solihull.

It is essential that you have your own transport, as this location can’t be reached on public transport.

**Key Duties**:

- Answering a high volume of live chat enquiries dealing with enquiries in a confident manner
- Dealing with incoming/outgoing post
- Managing contracts and paperwork
- Entering data into the inhouse computer system
- Sending system generated letters when required
- Liaising with clients and customers in a professional manner
- Any associated administration

**Key Skills/Experience Required**:

- Experience of working in an administration-based role
- Good computer skills
- Excellent attention to detail
- The ability to work on your own or as a team
- A confident telephone manner

This is an excellent role for an experienced Customer Services Administrator to work in a varied role within a busy team.

It is essential that you have your own transport, as this location can’t be reached on public transport.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Solihull: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: MPR00665



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