Technical Customer Service Advisor

7 months ago


Solihull, United Kingdom Digby Morgan Full time

summary
- _ solihull, west midlands_
- _ contract_- specialism
- customer services- sub specialism
- customer service- reference number
- PR-1248143
- job details

Join Our Well-known Client in the manufacturing industry as a Customer Services Technology Administrator on a 12 month contract

What You'll Do: Help streamline the operations by automating processes in Oracle and Salesforce. If you know Power BI, that's a plus You'll handle customer services, accounts receivable, and lease terms.

Your Responsibilities:

- Assist users with support tickets
- Gather requirements from users and stakeholders
- Configure Salesforce settings
- Train users and monitor adoption
- Manage and analyze data in Excel
- Create reports for decision-making
- Ensure compliance with company policies

Why It's Exciting: You'll work on automation and data analytics projects, especially moving work from Salesforce to Power BI.

**Requirements**:

- Data analytics knowledge
- Collaboration skills
- Salesforce product knowledge
- 1+ year of administration experience
- A university degree or equivalent
- Good communication and time management
- Ability to work onsite 3 days a week in Solihul

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

...

Join Our Well-known Client in the manufacturing industry as a Customer Services Technology Administrator on a 12 month contract

What You'll Do: Help streamline the operations by automating processes in Oracle and Salesforce. If you know Power BI, that's a plus You'll handle customer services, accounts receivable, and lease terms.

Your Responsibilities:

- Assist users with support tickets
- Gather requirements from users and stakeholders
- Configure Salesforce settings
- Train users and monitor adoption
- Manage and analyze data in Excel
- Create reports for decision-making
- Ensure compliance with company policies

Why It's Exciting: You'll work on automation and data analytics projects, especially moving work from Salesforce to Power BI.

**Requirements**:

- Data analytics knowledge
- Collaboration skills
- Salesforce product knowledge
- 1+ year of administration experience
- A university degree or equivalent
- Good communication and time management
- Ability to work onsite 3 days a week in Solihul

Randstad Technologies is acting as an Employment Business in relation to this vacancy.



  • Solihull, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for experienced Technical/Customer Service professionals to join our newly formed Technical Operations Centre and help us to deliver our customer...


  • Solihull, United Kingdom West Bromwich Building Society Careers Full time

    Part Time Customer Service Advisor Location: Knowle Branch Salary: £16,380per annum Contract: Permanent Hours: 25 hours per week 09.00 14.00, Monday Friday and 09:30 12:30 Saturday Are you devoted to delivering superior customer service with a passion to make a difference?If that sounds like you, then we have your next new challenge awaiting for you.As a...


  • Solihull, United Kingdom Page Personnel Full time

    Reputable business offering progression - Flexible hybrid working options **About Our Client**: This reputable manufacturer within the industrial sector provide innovative solutions to construction businesses in over 50 countries worldwide. The business prides themselves on their personal and high quality service and long lasting relationships with...


  • Solihull, United Kingdom West Brom Full time

    **Customer Service Advisor** **Location: Shirley Branch** **Salary: £21,252 per annum** **Contract: Permanent** **Hours: 35 hours per week 09.00 - 17.00, Monday - Friday and 09:30 - 12:30 Saturday** **_Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new...


  • Solihull, United Kingdom Bridge of Hope Full time

    ** Job Title; **Customer Service Advisor **Start Date; **ASAP **Duration; **12 months **Job Type; **Contract, possibility to go permanent **Location**:Solihull, hybrid working once training is completed **Pay Rate; **£13.90 **Working Hours**:Monday to Friday 9-5 **Role Overview**: Your primary responsibility will be to assist with the rollout of...


  • Solihull, United Kingdom GSF Car Parts Full time

    **About The Role**: As we continue to develop our ecommerce presence, it is important to us to have Customer Service Advisors onboard to play a key role within our ecommerce team. As an Customer Service Advisor, you will play a key role in the achievement of ecommerce sales and customer service objectives, utilising telephone and online communication...


  • Solihull, United Kingdom Secure Trust Bank Full time

    We know that our people are our biggest investment and to every single one of our customers, our Customer Service Advisors are so much more than a friendly voice on the phone. We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers. **What you will do** As a Customer...


  • Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's operations in Solihull, United Kingdom.Key Responsibilities:Provide outstanding customer service to ensure customer satisfaction and loyalty.Assist customers with product selection and provide product knowledge and advice to enhance the shopping...

  • Service Advisor

    6 months ago


    Solihull, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Solihull, West Midlands Upto £34,000 OTE/annum - Basic Salary Upto£26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the ability to...

  • Service Advisor

    6 months ago


    Solihull, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Solihull, West Midlands Circa £30,000 OTE/annum uncapped - Basic Salary £24,000 - £26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **A Customer Service Star** who has...

  • Service Advisor

    7 months ago


    Solihull, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Solihull, West Midlands Upto £34,000 OTE/annum - Basic Salary £24,000 - £26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the...


  • Solihull, United Kingdom Amplifon Group Full time

    **Sales And Customer Service Advisor**Solihull**Hours: 18.5 | Monday (9:00-17:00), Tuesday (9:00-17:00), Wednesday (9:00-12:30)**Salary: £11,544 p.a. + Variable commission scheme**A Career to Be Proud Of...**We are looking for a Sales and Customer Service Advisor to join our high street branch in Solihull. You will be working on the reception desk managing...

  • Service Advisor

    3 months ago


    Solihull, United Kingdom CV-Library Full time

    Service Advisor Basic Salary & OTE: £40,000 Location - Solihull Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements...


  • Solihull, United Kingdom MKHealthhub Full time

    **CLIENT SERVICES ADVISOR** - Working in a fast paced customer service environment - Making and amending client bookings and diary management - Using business management software, excel and word - Assisting with membership sales **WHAT YOU WILL NEED** - Customer Service experience ( preferred, not essential) - Excellent telephone manner - Customer service...


  • Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full time

    Global Technology Solutions Ltd seeks a highly skilled Customer Service Analyst to join its team.As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.We are looking for an individual with a strong background in customer service and experience working with Microsoft...

  • Service Advisor

    6 months ago


    Solihull, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary & OTE: £40,000 Location - Solihull Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected...


  • Solihull, United Kingdom BNP Paribas Full time

    CUSTOMER SERVICE ADVISOR (JOB NUMBER: OPE002779) **Customer Support Colleague** - Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues - Full time & Permanent (includes evenings and Saturdays on a rota basis) - Competitive Salary of £22,000pa + Bonus &...


  • Solihull, United Kingdom MKHealthhub Full time

    **CLIENT SERVICES ADVISOR** - Working in a fast paced customer service environment - Making and amending client bookings and diary management - Using business management software, excel and word - Assisting with membership sales **WHAT YOU WILL NEED** - Customer Service experience ( preferred, not essential) - Excellent telephone manner - Customer service...

  • Service Advisor

    6 months ago


    Solihull, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £36K OTE** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...

  • Service Advisor

    7 months ago


    Solihull, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £36K OTE** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...