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Technical Customer Service Advisor
4 weeks ago
summary
- _ solihull, west midlands_
- _ contract_- specialism
- customer services- sub specialism
- customer service- reference number
- PR-1248143
- job details
Join Our Well-known Client in the manufacturing industry as a Customer Services Technology Administrator on a 12 month contract
What You'll Do: Help streamline the operations by automating processes in Oracle and Salesforce. If you know Power BI, that's a plus You'll handle customer services, accounts receivable, and lease terms.
Your Responsibilities:
- Assist users with support tickets
- Gather requirements from users and stakeholders
- Configure Salesforce settings
- Train users and monitor adoption
- Manage and analyze data in Excel
- Create reports for decision-making
- Ensure compliance with company policies
Why It's Exciting: You'll work on automation and data analytics projects, especially moving work from Salesforce to Power BI.
**Requirements**:
- Data analytics knowledge
- Collaboration skills
- Salesforce product knowledge
- 1+ year of administration experience
- A university degree or equivalent
- Good communication and time management
- Ability to work onsite 3 days a week in Solihul
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
...
Join Our Well-known Client in the manufacturing industry as a Customer Services Technology Administrator on a 12 month contract
What You'll Do: Help streamline the operations by automating processes in Oracle and Salesforce. If you know Power BI, that's a plus You'll handle customer services, accounts receivable, and lease terms.
Your Responsibilities:
- Assist users with support tickets
- Gather requirements from users and stakeholders
- Configure Salesforce settings
- Train users and monitor adoption
- Manage and analyze data in Excel
- Create reports for decision-making
- Ensure compliance with company policies
Why It's Exciting: You'll work on automation and data analytics projects, especially moving work from Salesforce to Power BI.
**Requirements**:
- Data analytics knowledge
- Collaboration skills
- Salesforce product knowledge
- 1+ year of administration experience
- A university degree or equivalent
- Good communication and time management
- Ability to work onsite 3 days a week in Solihul
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
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