Service Advisor

3 months ago

Solihull, United Kingdom Performance Resourcing Midlands Full time

**Service Advisor**
Solihull, West Midlands

Circa £30,000 OTE/annum uncapped - Basic Salary £24,000 - £26,000 DOE

We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area.

PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.

**A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.

**Join a friendly local team,** and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme.

**The successful Applicant**
Will ideally have recent experience working as an Automotive Service Advisor.

Role and Responsibilities:

- To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company
- To ensure all customer expectations and requirements are exceeded throughout
- To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
- The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services.
- Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction.
- Be focused on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever.
- Have good telephone and face to face customer communication.
- Hold a minimum of 12 months, successful track record in a similar role.
- Hold a valid UK driving licence.
- Enjoy working in a fast passed, process driven aftersales environment and have strong organisation skills.

What's on offer?
- A competitive basic salary
- Realistic on target earnings of circa £30,000
- Uncapped commission earnings
- 23 days annual leave plus bank holidays rising to 25 days with length of service
- Your Birthday off
- Life Assurance
- Company Pension Scheme
- Company Benefits - discounts on high street retailers, Holidays, Cinema, Restaurants and more.
- Staff discounts across all company brands
- Optional Healthcare Cash Plans
- Optional Income protection plans

Please visit the Performance Resourcing website to view our Privacy Policy.

**Performance Resourcing **have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

INDMID

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£30,000.00 per year

**Benefits**:

- Employee discount
- On-site parking
- Store discount

Supplemental pay types:

- Bonus scheme

**Experience**:

- UK Car Dealership Service Advisor: 1 year (required)

Licence/Certification:

- UK Driving Licence (required)
- UK Franchised Dealer Service Advisor Accreditation (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Solihull (required)

Work Location: In person

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