Customer Service Advisor
3 months ago
We know that our people are our biggest investment and to every single one of our customers, our Customer Service Advisors are so much more than a friendly voice on the phone.
We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers.
**What you will do**
As a Customer Advisor you will work within our contact centre and work with our customers to help them with their banking needs or finance needs, carrying out day to day transactions and providing excellent customer outcomes at all times.
You'll make a positive impact on every customer call, efficiently and effectively having the right conversations with them to meet their needs, building excellent relationships over the telephone, and providing a friendly, timely and professional service.
**What you will bring**
Experience within a Financial Services organisation would be advantageous but is not essential as full training will be given. If you are a self-motivated individual who has a proven track record in customer service, good attention to detail and a good team player then you could be part of a specialist team who are approachable, driven and hold the customer at the heart of everything they do.
If successful you will receive a comprehensive induction and training programme to ensure you have the expert knowledge and confidence to service our customer’s needs. As part of on-going development for you we will work with you to design a development plan that is unique to your own requirements that will help you grow not only in the team but also within the business.
The detail
Our opening hours are Monday to Friday 8.30.am - 7.00pm, and Saturday 9.00am - 1.00pm (every other Saturday), we are a hybrid working business and, once fully trained you will be able to work remotely for part of the week.
**How you will be rewarded**
- Our entry level salary is £20,500 - £23,000 per annum (depending on experience), you also get;- Annual bonus scheme
- Life assurance
- Matched pension contributions
- 25 days annual leave plus bank holidays and your birthday off, on us
- A wellbeing hour to spend doing whatever makes you happy
- A wide range of flexible benefits from Cycle2Work to healthcare checks
- Free fruit and hot drinks throughout the day
- Paid volunteering days and matched charity fundraising
- Free parking
- At Secure Trust Bank you will not be a small cog in a big wheel, you will have the autonomy to use your skills and experience to drive our business forward and have a tangible effect on our success.- As a business we celebrate achievement and have a range of generous recognition schemes that reward both individual and team successes. We offer excellent in house training and development schemes and a range of external qualifications to enable your progression and career development. Every single member of our team has a personal development plan to help them achieve their goals, whatever their career ambitions.**Everyone is different. Everyone is valued**
We’re building one of the best banks in Britain. It’s what we’ve been doing since 1952 and in that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people. And all our people are different.
Every one of our employees brings unique talent, ability and perspective to their role.
That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and celebrate diversity, work with leading industry bodies and support initiatives that reinforce our philosophy of giving you the freedom to be who you are.
We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom KC Group Full time**Customer Service Advisor**: **Responsibilities of the Customer Service Advisor**: - Responding to customer queries, both internal and external. - Coordinating engineers' diaries, sending them details of customers' issues. - Supporting and completing administrative tasks where necessary. - Escalating customer queries where necessary, following company...
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom Page Personnel Full timeReputable business offering progression - Flexible hybrid working options **About Our Client**: This reputable manufacturer within the industrial sector provide innovative solutions to construction businesses in over 50 countries worldwide. The business prides themselves on their personal and high quality service and long lasting relationships with...
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom West Brom Full time**Customer Service Advisor** **Location: Shirley Branch** **Salary: £21,252 per annum** **Contract: Permanent** **Hours: 35 hours per week 09.00 - 17.00, Monday - Friday and 09:30 - 12:30 Saturday** **_Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new...
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom GSF Car Parts Full time**About The Role**: As we continue to develop our ecommerce presence, it is important to us to have Customer Service Advisors onboard to play a key role within our ecommerce team. As an Customer Service Advisor, you will play a key role in the achievement of ecommerce sales and customer service objectives, utilising telephone and online communication...
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom Bridge of Hope Full time** Job Title; **Customer Service Advisor **Start Date; **ASAP **Duration; **12 months **Job Type; **Contract, possibility to go permanent **Location**:Solihull, hybrid working once training is completed **Pay Rate; **£13.90 **Working Hours**:Monday to Friday 9-5 **Role Overview**: Your primary responsibility will be to assist with the rollout of...
-
Customer Service Advisor
3 weeks ago
Solihull, United Kingdom Transaction Recruitment Full timeTransaction Recruitment are supporting our Solihull based client in their search for a Customer Services Advisor to join them on a long term temporary basis, offering an immediate start. My client is looking for a proactive candidate with the ability to take ownership of their own workload and with the desire to play an integral role within the business....
-
Bilingual Customer Service Advisor
23 hours ago
Solihull, Solihull, United Kingdom Office Angels Full timeAbout the Role:We are seeking a highly skilled and motivated Romanian language customer service representative to join our team at Office Angels. As a customer service advisor, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Provide customer...
-
Sales and Customer Service Advisor
2 months ago
Solihull, United Kingdom Amplifon Group Full time**Sales And Customer Service Advisor**Solihull**Hours: 18.5 | Monday (9:00-17:00), Tuesday (9:00-17:00), Wednesday (9:00-12:30)**Salary: £11,544 p.a. + Variable commission scheme**A Career to Be Proud Of...**We are looking for a Sales and Customer Service Advisor to join our high street branch in Solihull. You will be working on the reception desk managing...
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom HMV Full timeHMV is the UK’s leading specialist retailer of music, film, pop culture and technology products. With over 120 stores around the country, our heritage is synonymous with the development of British popular music and culture Let’s be honest, customer service is so much more than just dealing with complaints! The majority of the work we do is about...
-
Service Advisor
3 months ago
Solihull, United Kingdom Performance Resourcing Midlands Full time**Service Advisor** Solihull, West Midlands Upto £34,000 OTE/annum - Basic Salary Upto£26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the ability to...
-
Service Advisor
3 months ago
Solihull, United Kingdom Performance Resourcing Midlands Full time**Service Advisor** Solihull, West Midlands Circa £30,000 OTE/annum uncapped - Basic Salary £24,000 - £26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **A Customer Service Star** who has...
-
Service Advisor
3 months ago
Solihull, United Kingdom Performance Resourcing Midlands Full time**Service Advisor** Solihull, West Midlands Upto £34,000 OTE/annum - Basic Salary £24,000 - £26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the...
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom BNP Paribas Full timeCUSTOMER SERVICE ADVISOR (JOB NUMBER: OPE002779) **Customer Support Colleague** - Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues - Full time & Permanent (includes evenings and Saturdays on a rota basis) - Competitive Salary of £22,000pa + Bonus &...
-
Service Advisor
3 months ago
Solihull, United Kingdom Jago Consultants Full time**Experienced Service Adviso**r needed in a Main dealership near **Solihull** We are working with a Main dealership who are actively looking for an **Experienced Service Advisor** to join there friendly team. Job Role - **Vehicle Service Advisor** Salary - **£22k-26k** Depending on experience PLUS bonus Hours**:Mon-Fri 8.00-6.00 Saturdays 9am-4pm on...
-
Customer Service Advisor/receptionist
3 months ago
Solihull, United Kingdom MKHealthhub Full time**CLIENT SERVICES ADVISOR** - Working in a fast paced customer service environment - Making and amending client bookings and diary management - Using business management software, excel and word - Assisting with membership sales **WHAT YOU WILL NEED** - Customer Service experience ( preferred, not essential) - Excellent telephone manner - Customer service...
-
Customer Service Advisor
3 months ago
Solihull, United Kingdom The Curve Group Full time**Customer Service Advisor** **Hybrid working in Solihull** - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues **Full time & Permanent** (includes evenings and Saturdays on a rota basis) **Competitive Salary of £22,000pa + Bonus & Benefits** - _______________________ **A bit about...
-
Customer Service Advisor/receptionist
3 months ago
Solihull, United Kingdom MKHealthhub Full time**CLIENT SERVICES ADVISOR** - Working in a fast paced customer service environment - Making and amending client bookings and diary management - Using business management software, excel and word - Assisting with membership sales **WHAT YOU WILL NEED** - Customer Service experience ( preferred, not essential) - Excellent telephone manner - Customer service...
-
Service Advisor
3 months ago
Solihull, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - £36K OTE** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...
-
Service Advisor
3 months ago
Solihull, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - £36K OTE** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...
-
Service Advisor
3 months ago
Solihull, United Kingdom Automotive Recruitment Consultants Full time**Service Advisor - Solihull**: Reporting to the Service Manager you will be responsible as part of an experienced team for the smooth running of the Service Department. The Service Advisors role consists of first class customer/people handling skills, a good telephone manner and be computer literate. Your duties will include: - Booking in vehicles -...
