Service Administrator

3 weeks ago

Solihull, United Kingdom Solotech Inc. Full time

:
Solotech are looking for a Service Administrator to work as part of the service and support team based at our head office in the UK. The role acts as a liaison between clients, manufacturers and the technical staff based both within the workshop and on the road throughout all aspects of the service/repair process. Dealing with clients enquiries and requests the role is pivotal in providing excellent customer service in a timely and professional manner; along with the daily administration of a busy of a busy in-house service/repair workshop and site service team. This role would suit someone with a proven track record in customer service.

Why Solotech?

To take your career to the next level As a global leader in **live productions, systems integration and virtual technology**, our team is comprised of more than 2,000 passionate individuals. **Our ambition?** To deliver spectacular experiences worldwide.

**Your day will look like this**:

- Booking units onto the repair system and issuing returns numbers.
- Liaising with clients, members of the field service team and service manager in order to facilitate scheduled and emergency site service visits.
- Working alongside other members of the administration team to provide estimates for equipment repairs once assessed by the service team.
- Raising of invoices for completed repairs and taking payment prior to dispatch.
- Generating and submitting warranty approvals to manufacturers on a monthly basis and ensuring that relevant invoices are raised following their approval.
- Working alongside the office reception staff to offer cover in times of absence.
- Assist with providing cover in collaboration with the service and support team, during times of absence, for the Parts and RMA administrator role such as sourcing of spare parts, liaising with manufacturers regarding pricing information, raising purchase orders, maintaining stock records and ensuring correct stock levels. As well as the administration of external repairs by liaising with manufacturers and external service agents and ensuring that any items are dispatched with the correct paperwork.

**Level of education**:

- 5 GCSE’s A*- C / 9 - 5 (or equivalent) or equivalent working experience

**Work Experience**:

- Previous experience in a similar or customer service based role preferred.
- Working knowledge of the pro-audio industry or associated markets would be advantageous

**Professional requirements**:

- Right to work and remain in the UK

**Essential skills / experience**:

- Effective administration skills, together with a good working knowledge of Microsoft Office and the ability to use database software is essential.
- Highly organized, with planning, decision making and problem-solving skills
- Flexibility and adaptability, capable of multitasking, while remaining calm under pressure and adapting to a fast paced, reactive working environment.
- Intuitive with the ability to work alone and be proactive in taking the lead when problems arise, or when tasks require completion.
- Ability to anticipate problems and find effective solutions aligned to the Company's policies procedures.

**Our offer to you**:

- Competitive Medical Cash Plan
- Employee Assistance Program: free counselling, legal support & 24.7 help line
- Opportunities for training and career advancement
- Pension plan with employer contribution
- Cycle to Work Scheme

  • Cpru Administrator

    2 weeks ago

    Solihull, United Kingdom Service Care Full time

    CPRU Administrator Opportunity - Solihull Service Care Solutions are currently recruiting for a CPRU Administrator to assist a social worker with full administrative support to the service and to support workers in diary management, arranging venues and coordination of meetings. This post can offer a HYBRID working arrangement and is a three month contract...

  • Cpru Administrator

    2 weeks ago

    Solihull, Solihull, United Kingdom Service Care Full time

    CPRU Administrator Opportunity - SolihullService Care Solutions are currently recruiting for a CPRU Administrator to assist a social worker with full administrative support to the service and to support workers in diary management, arranging venues and coordination of meetings.This post can offer a HYBRID working arrangement and is a three month contract to...

  • Service Administrator

    2 weeks ago

    Solihull, Solihull, United Kingdom KC Group Full time

    We are working with a market leading and growing business in central Solihull who are looking to recruit a full-time Service Administrator to join their small, friendly and supportive team. This will initially be on a 12-month contract with the possibility of going permanent afterwards. Previous experience in a customer focused role is essential for this...

  • Service Administrator

    1 month ago

    Solihull, United Kingdom Peopleforce Recruitment Ltd Full time

    Peopleforce RecruitmentServices Coordinator & AdministratorPeopleforce Recruitment are excited to represent and search for a new role to add to an already established team within a global healthcare company at one of their offices in Solihull. This would be a fast paced role working on the assistance of scheduling engineers and more to fix hospital...

  • Financial Services Administrator

    2 weeks ago

    Solihull, Solihull, United Kingdom Pertemps Full time

    Job Title: Financial Services Client AdministratorJob Type: Permanent, Full TimeSalary: £25-30,000Location: Solihull (need to be able to drive) Job Description for Financial Services Client Administrator: Do you have experience within financial services? Do you have IFA knowledge? We are currently recruiting for an experience financial services...

  • Financial Services Administrator

    4 weeks ago

    Solihull, Solihull, United Kingdom Pertemps Full time

    Job Title: Financial Services Client AdministratorJob Type: Permanent, Full TimeSalary: £25-30,000Location: Solihull (need to be able to drive) Job Description for Financial Services Client Administrator: Do you have experience within financial services? Do you have IFA knowledge? We are currently recruiting for an experience financial services...

  • Customer Service Administrator

    4 weeks ago

    Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

    **Job Title: Customer Service Administrator** **Salary: £24,000 - £27,000** **Hours: Full Time** **Location: Earlswood, Solihull (own transport essential)** **Description**: We are currently recruiting for a competent and enthusiastic Customer Service Administrator with an excellent telephone manner to join a small friendly team within a busy,...

  • Financial Services Administrator

    3 weeks ago

    Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Mortgage** We are a completely independent Network for mortgage and protection brokers with over 700 members across the UK. Due to our continued growth, we are looking for someone with strong attention to detail and the ability to analyse information with a view to making informed decisions to join our Member Regulatory Support Team. This...

  • Financial Services Administrator

    4 weeks ago

    Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Mortgage** We are a completely independent Network for mortgage and protection brokers with over 700 members across the UK. Due to our continued growth, we are looking for someone with strong attention to detail and the ability to analyse information with a view to making informed decisions to join our Member Regulatory Support Team. This...

  • Customer Service Administrator

    4 weeks ago

    Solihull, United Kingdom Trigon Recruitment Full time

    **Role: - Customer Service Administrator** **Salary: - £19k** **Location: - Solihull** **Overview** Trigon Recruitment are recruiting for a leading National training Provider for a Customer Service Administrator to support the effective delivery of the Restart Programme. The role will be office based Monday to Friday 9-5. Excellent career development...

  • Education Services Administrator

    2 weeks ago

    Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

    **Job Title: Education Services Administrator** **Salary: £23,000** **Location: Shirley** **Hours: 37 hours - Monday - Friday** **Excellent benefits** **Description**: Our client, a well-established and professional organisation within the Education sector is recruiting for an Education Services Administrator to join their team. Responsible for...

  • Financial Services Administrator

    2 weeks ago

    Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Mortgage** We are a completely independent network for mortgage and protection advisers, with over 700 members across the UK. Here at The Right Mortgage, we believe a happy work force is a productive work force. Our company benefits Our company benefits include: - A staff referral scheme - An adviser referral scheme - A friendly,...

  • Education Services Administrator

    2 weeks ago

    Solihull, Solihull, United Kingdom Pertemps Redditch Commercial Full time

    Benefits:37 hours per week - hybrid working from home every Tuesday and FridayEarly Fridays, finish half an hour early every FridayAnnual leave 25 days annual leave per annum (plus bank holidays).Option to buy or sell annual leave days1 paid volunteer day per year to give something back to the communityExtra day off over the annual festive periodGroup...

  • Customer Service Administrator

    3 weeks ago

    Solihull, United Kingdom Mayerton Refractories Europe Ltd Full time

    At Mayerton, our values define us, and we strive to be **Responsive, Reliable, and Results Driven** which makes us **the most responsive and reliable partner; and passionate about achieving great results**. We are looking for a highly organised Customer Service Administrator to join our friendly team. You will ensure peerless customer service by...

  • Customer Service Administrator

    2 weeks ago

    Solihull, Solihull, United Kingdom Trigon Recruitment Full time

    Role:Customer Service AdministratorSalary:£19kLocation:SolihullOverviewTrigon Recruitment are recruiting for a leading National training Provider for a Customer Service Administrator to support the effective delivery of the Restart Programme. The role will be office based Monday to Friday 9-5. Excellent career development routeway is available to progress...

  • Customer Service Administrator

    4 weeks ago

    Solihull, United Kingdom Thursfields Solicitors Full time

    **ROLE SUMMARY** - To provide outstanding customer care as our front of house representative; - To undertake a full range of front of house duties, as well as additional administrative support the broader business; - To undertake Audio typing and administrative duties as part of the firm’s centralised services department ‘the hub’. **SUMMARY OF...

  • Construction Administrator

    2 weeks ago

    Solihull, United Kingdom Owen Payne Recruitment Service Ltd Full time

    Do you have a background in administration? Have you previously worked within the construction industry? If yes to the above, we have the perfect role for you! Owen Payne Recruitment are actively seeking a Construction Administrator to join a leading reginal building contractor, based in the Birmingham area. This is an excellent opportunity for an...

  • Education Services Administrator

    2 weeks ago

    Solihull, Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

    Job Title: Education Services AdministratorSalary: £23,000Location: ShirleyHours: 37 hours - Monday - FridayExcellent benefitsDescription:Our client, a well-established and professional organisation within the Education sector is recruiting for an Education Services Administrator to join their team.Responsible for providing accurate administrative support...

  • Financial Services Administrator

    4 weeks ago

    Solihull, United Kingdom The Right Loan Full time

    **About The Right Loan** The Right Loan provide homeowner loan (also known as a secured loan) and bridging loan advice tailored to your individual needs; either face to face or over the phone. As a family run business, our customers are at the heart of everything we do. **Benefits of a Financial Services Administrator (Loans)** Here at The Right Mortgage,...

  • Logistics Services Administrator

    2 weeks ago

    Solihull, Solihull, United Kingdom Tarmac Full time

    Job Introduction:At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.We are now looking for a talented and suitably qualified Logistics Services Administrator to join our...