Customer Service Team Member

2 weeks ago


Solihull, Solihull, United Kingdom Morgan Parkes Recruitment Limited Full time

Job Title: Customer Service Advisor

Salary: £24,000 - £26,000

Location: Solihull

Hours: Full Time

Description:

We are seeking a professional and positive individual to undertake office administration tasks and provide excellent business to business customer service.

This role involves administration duties, reconciliation of payments and processing payments/statements, requiring excellent attention to detail.

Duties and Responsibilities:

  • Take inbound calls and assist with general enquiries
  • Make outbound calls as necessary
  • Accurately process, create and record invoices when requested
  • Update internal systems
  • Undertake general administrative tasks within the office

Requirements:

  • Experience in an administration role
  • IT literate and competency in Microsoft Word, Outlook and Excel
  • Team player and flexible
  • Enthusiastic with a desire to learn
  • Strong attention to detail
  • Organised with the ability to manage time particularly when working under time pressures
  • GCSE Grade C or above in Maths and English, or equivalent

In return for your hard work, you will earn a competitive salary plus excellent benefits.



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