Multilingual Customer Service Representative for UK Operations
2 days ago
Global Technology Solutions Ltd is seeking a highly skilled and multilingual customer service representative to join our team in Hampton, Peterborough. As a key member of our operations team, you will be responsible for providing exceptional customer experience to clients across various regions.
The ideal candidate will possess excellent communication skills in Lithuanian and English, with a strong ability to resolve complex issues efficiently. With extensive experience in handling customer inquiries and incident management, you will play a vital role in ensuring timely resolution within Service Level Agreements (SLAs).
In this dynamic and fast-paced environment, you will work closely with cross-functional teams to identify opportunities for improvement and contribute to the development of best practices. If you are a motivated and customer-focused professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
About You- Fluent in Lithuanian and English, with excellent verbal and written communication skills.
- Extensive customer service experience, preferably in a call-handling or booking capacity.
- Strong problem-solving abilities to proactively address and resolve complex issues.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). GCSE-level education in Maths and English is required; IT certifications are advantageous but not essential.
- Regularly update and manage incidents in the Incident Management System, ensuring timely resolution within SLAs.
- Provide regular updates to customers on incident status and progress.
- Escalate unresolved issues to 2nd-line support or relevant teams as necessary.
- Follow established Incident Management procedures to ensure compliance.
- Maintain high levels of customer satisfaction through frequent communication and issue resolution.
- Stay updated on current procedures and proactively develop skills through training and client interactions.
We offer an attractive salary package, including:
- An estimated annual salary of £30,000 - £35,000, based on a 37-hour workweek and assuming a 25% increase after 3 months.
- A competitive hourly rate of £15 per hour, increasing to £17.46 after 3 months.
-
Customer Service Representative
2 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...
-
Customer Service Representative
2 days ago
Solihull, Solihull, United Kingdom Evolve Hospitality Full timeRole OverviewA Customer Service Representative is required to deliver excellent customer service in various locations in and around Solihull. As a key member of our team, you will be responsible for greeting customers, preparing and serving food and beverages, and providing top-quality service at VIP clients.Key Responsibilities- Greet customers and deliver...
-
Customer Service Representative
2 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Solihull, we are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Next Full timeAbout the Role:To excel in this Customer Service Representative position at Next, you will provide fast and friendly service to our customers, helping them find the perfect products. You will also share your passion for our amazing products and keep the sales floors looking fantastic and easy to shop from.You will work in all areas of the store as needed,...
-
Customer Service Representative
2 days ago
Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team in the UK. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full timeJob Opportunity:We are seeking a skilled Customer Service Representative to join our team in Hampton, Peterborough. This role offers an excellent opportunity for individuals fluent in Lithuanian and English to provide exceptional customer support.
-
Solihull, Solihull, United Kingdom Language Empire Full timeAbout the JobWe are seeking highly skilled multilingual linguists to join our team of freelance interpreters. As a key member of our team, you will be responsible for providing accurate and reliable interpretation services to individuals and organizations in various settings.Job Description:The successful candidate will have the ability to interpret for...
-
Customer Service Representative
1 month ago
Solihull, Solihull, United Kingdom Next Full timeAbout the Role:We are seeking a motivated Sales Team Member to join our fast-paced store team. As a Sales Team Member, you will be responsible for offering outstanding service and excellent stock operations to our customers.Your Key Responsibilities:Provide fast and friendly service to our customers, helping them to find the perfect products.Share your...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom NEXT Full timeJoin a dynamic store team as a Sales Team Member, where your top priority will be to offer outstanding service and excellent stock operations to our customers.In return for supporting all company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.About...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Kurt Geiger Full timeAbout UsKurt Geiger has global appeal and is distributed in hundreds of cities worldwide. Our brand operates over 70 stand-alone stores nationwide and in over 400 stores globally. We pride ourselves on being an inclusive, creative brand powered by kindness.Your RoleYou will play a key part in maintaining store visual standards, supporting your Management...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom NEXT Full timeAbout the Company:NEXT is a dynamic and fast-paced retail environment where you will have the opportunity to work with a talented team to deliver exceptional customer service.Estimated Salary: £20.50 per hourJob Description:As a Sales Team Member, your top priority will be to offer outstanding service and excellent stock operations to our customers. You...
-
Customer Service Representative
1 week ago
Solihull, Solihull, United Kingdom Avery Healthcare Full timeAbout the RoleWe are seeking a highly skilled and dedicated Customer Service Advisor to join our award-winning team at Avery Healthcare. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and maintaining a positive public image.Key Responsibilities:Maintain a welcoming reception area, ensuring it is...
-
Customer Service Ambassador
4 weeks ago
Solihull, Solihull, United Kingdom Kurt Geiger Full timeAt Kurt Geiger, we pride ourselves on being an inclusive and creative footwear and accessories brand. Our team is passionate about empowering our talent to be confident and true to themselves, the London way. We draw inspiration from the energy and spirit of the city, its diversity and creativity. For our team, it's about creating authentic, distinctive...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Global Technology Solutions Ltd. The successful candidate will be responsible for handling customer calls and bookings, communicating effectively with customers, and resolving incidents in a timely manner.The key responsibilities of this role include updating...
-
Customer Service Champion
2 days ago
Solihull, Solihull, United Kingdom Ocado Logistics Full time £13Welcome to Ocado Logistics: We're committed to providing an outstanding customer experience through exceptional service and efficient logistics operations. Our Customer Service Team Members are integral to achieving this goal.Competitive Salary and Benefits: Enjoy a competitive hourly pay rate of £12.66, with additional premiums for evening and weekend...
-
Automotive Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom LSH Auto Full timeService Advisor Role at LSH AutoLSH Auto is a leading provider of exceptional customer service in the automotive sector, and we're seeking a skilled Service Advisor to join our team.Salary: £25,000 - £35,000 per annum, depending on experience.About the RoleThe primary focus of this position will be to provide top-tier customer service, ensuring a smooth...
-
Multilingual Interpreter Specialist
3 weeks ago
Solihull, Solihull, United Kingdom Language Empire Full timeWe are seeking a skilled Interpreter to join our team at Language Empire, providing high-quality interpreting services in various settings across the UK. As an interpreter, you will have the opportunity to work with clients from diverse backgrounds and industries.The ideal candidate will be fluent in English and possess another language as their native...
-
Food Service Specialist
2 days ago
Solihull, Solihull, United Kingdom Elior UK Full timeAbout UsElior UK is a multi-award-winning people business, operating across various sectors in the UK. We pride ourselves on crafting superb environments for our customers and fostering friendships through our quality food and customer service.Job OverviewWe are seeking an experienced Chef to join our team at Elior UK. As a key member of our culinary team,...
-
Sales Representative
2 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Sales Representative to deliver exceptional customer service and support the store's day-to-day operations in Solihull, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
-
Culinary Operations Manager
3 weeks ago
Solihull, Solihull, United Kingdom Compass Group UK Full timeWe are seeking a skilled Culinary Operations Manager to join our team at Compass Group UK&I. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our catering and food service teams.Job Description:Prepare and serve high-quality food to exacting standardsManage and motivate our culinary and catering...