HR Data Admin Team Lead-People Services

6 months ago


Solihull, United Kingdom Serco Full time

HR Data Administration Team Lead
Hybrid – attached to the Solihull office
Full Time, Permanent

Salary - £, - £, (dependant on experience)

 
Here at Serco, we are looking for an organised and enthusiastic HR Data Administrator Team Lead who will provide an accurate and efficient core HR administrator service for approximately , employees. You will work in unison with the HR Service Centre Team, to achieve or exceed the SLA targets by coordinating the team’s daily work tasks, identifying opportunities for improving processes and developing the team of HR Administrators.

In this key role, you will support team members with their day-to-day work tasks / service requests and develop their skills and knowledge to ensure an active, realistic succession plan is in operation. As well as ensuring the service requests are well organised, prioritised and delegated to team members on a daily basis ensuring work is complete with the agreed SLAs.


As part of this you’ll:

Support team members with processing employee data and maintaining organisational structures in SAP HCM (PA & OM). Ensure SLAs/ KPIs are successfully achieved. Set the teams annual objectives and undertake monthly catchups with team members. Co-ordinate project and BAU activities Regularly feedback service requirements to the HRIS manager. Provide guidance, support and impact analysis for BAU activities that impact organisational and people data across the Serco landscape. Collaborate with stakeholders to ensure that projects which impact HR systems, data or processes are successfully transitioned to BAU. Recommend changes to systems, processes, forms etc that improve customer experience. Ensure data is transacted appropriately in core HR platform and interfaces correctly to downstream systems. Manage escalations and complaints and raise any concerns/ risks appropriately.

What you’ll need to do the role:

A good understanding of common HR processes with a track record and sound knowledge of HRIS solutions and utilisation of same in a complex multi-site, multi-national matrix type business environment. Strong problem analysis, stakeholder management and project management skills, with the ability to change priorities in line with fluctuating business demands. You will also be able to influence and work collaboratively across multi-functional teams and effectively manage direct and indirect team efforts. Have in-depth understanding of all Serco Corporate systems that hold people and organisational data on both a regional and global basis, and how the systems interact with each other. Experience leading teams and working to SLAs and meeting KPIs. Knowledge and experience of SAP HCM. Knowledge and experience of SNOW (ServiceNow) or other ticketing tools. Knowledge of the employee life cycle and experience of administrating changes and updates. Good working knowledge of Excel. Have an up to date understanding and application of employment law and HR best practice, as well as generic payroll systems knowledge.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


What we offer:

days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Flexible working options. Free onsite parking. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.

  • Solihull, United Kingdom Serco Plc Full time

    HR Data Administration Team Lead Hybrid - attached to the Solihull office Full Time, Permanent Salary - £35,000 - £37,622 (dependant on experience) Here at Serco, we are looking for an organised and enthusiastic HR Data Administrator Team Lead who will provide an accurate and efficient core HR administrator service for approximately 25,000 employees. You...


  • Solihull, United Kingdom Serco Full time

    HRIS Data Analyst Hybrid - Solihull Office Full Time, Fixed Term months Salary - £, - £, dependent on experience Here at Serco, we’re looking for a HRIS Data Analyst to join the team. As HRIS Data Analyst you will ensure HR data is compliant and meets system requirements by completing regular data integrity exercises. Promoting good GDPR...


  • Solihull, Solihull, United Kingdom Serco Full time

    HRIS Data Analyst OpportunityAt Serco, we're seeking a skilled HRIS Data Analyst to join our team. As an HRIS Data Analyst, you will be responsible for ensuring HR data is accurate and compliant with system requirements. This involves completing regular data integrity exercises, promoting good GDPR practices, and understanding the HR system landscape and...


  • Solihull, Solihull, United Kingdom Serco Full time

    Serco seeks an organised and enthusiastic HR Data Administrator Team LeadTo achieve or exceed SLA targets, you will coordinate the team's daily work tasks, identify opportunities for improving processes, and develop the team of HR Administrators.You will support team members with their day-to-day work tasks / service requests and develop their skills and...


  • Solihull, Solihull, United Kingdom Serco Full time

    Job Summary:Serco is seeking an HR Data Administrator to join our team in Solihull Office. As an HR Data Administrator, you will be responsible for maintaining employee records through the employee lifecycle, preparing and amending documents, and processing large volumes of employee and organisational data in SAP HCM (PA & OM) for a large complex global...


  • Solihull, United Kingdom Serco Full time

    HR Data Administrator Hybrid - Solihull Office Full Time, Fixed Term months Salary - £, – £, dependent on experience Here at Serco, we are looking for a HR Data Administrator to join the team. As HR Data Administrator, you will be responsible for maintaining employee records through the employee life cycle. You will be preparing and amending...


  • Solihull, Solihull, United Kingdom Serco Full time

    Job Title: HR Data Administration Team LeadAt Serco, we are seeking an experienced HR Data Administration Team Lead to join our team. As a key member of our HR Service Centre, you will be responsible for providing an accurate and efficient core HR administrator service for approximately employees.Key Responsibilities:Support team members with processing...

  • HR Data Administrator

    4 weeks ago


    Solihull, Solihull, United Kingdom Serco Full time

    Job Summary:As a HR Data Administrator, you will be responsible for maintaining employee records through the employee life cycle. You will process large volumes of employee and organisational data in SAP HCM (PA & OM) for a large complex global organisation.Key Responsibilities:Maintain employee records through the employee life cycle.Process large volumes...

  • HR Data Specialist

    4 weeks ago


    Solihull, Solihull, United Kingdom Serco Full time

    Job Role: HR Data Administrator - People ServicesWe are seeking a skilled HR Data Administrator to join our team at Serco. This role is responsible for maintaining accurate and up-to-date employee records, processing large volumes of data, and ensuring compliance with HR systems and procedures.Main Responsibilities:Maintain employee records throughout the...

  • HR Assistant

    2 months ago


    Solihull, United Kingdom CV-Library Full time

    SF are thrilled to, again, be partnering with a fantastic blue collar business in Solihull who are on the look out for a excel savvy HR Assistant. This role will sit within a small but fast-paced HR team and will be able to work closely with the HR Business Partner on the day-to-day HR duties. We are on the look out for someone who is competent and...


  • Solihull, Solihull, United Kingdom Serco Full time

    Job OverviewWe are seeking an experienced Data Governance Team Lead to join our Human Resources team. In this role, you will be responsible for coordinating the team's daily work tasks and ensuring that they meet their Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).Key ResponsibilitiesSupport team members with processing employee data...

  • HR Apprentice

    4 weeks ago


    Solihull, Solihull, United Kingdom MAN Commercial Protection Full time

    HR Apprentice RoleMAN Commercial Protection is seeking an HR Apprentice to join our busy HR team based in Solihull. As an HR Apprentice, you will provide essential day-to-day support to our HR Manager and Directors.Key Responsibilities:Manage the HR inbox and respond to queriesAssist with HR projects and initiativesMaintain and monitor weekly reports and...

  • HR Data Assistant

    3 weeks ago


    Solihull, United Kingdom CV-Library Full time

    HR Data Assistant 3 Month Contract Hybrid Working – 4 days on Site in Solihull / 1 Remote Essential Criteria: * Ideally an experienced and efficient HR Assistant, you will work closely with the HR Team to support the Employee Life Cycle (Attraction, Recruitment, Onboarding, Development, Retention and Separation). * You will be responsible for...

  • HR Data Assistant

    1 week ago


    Solihull, United Kingdom Contechs Consulting Full time

    HR Data Assistant3 Month ContractHybrid Working – 4 days on Site in Solihull / 1 RemoteEssential Criteria: * Ideally an experienced and efficient HR Assistant, you will work closely with the HR Team to support the Employee Life Cycle (Attraction, Recruitment, Onboarding, Development, Retention and Separation). * You will be responsible for the...


  • Solihull, Solihull, United Kingdom Serco Full time

    Job DescriptionSerco's HRIS Data Analyst Role: An Opportunity for GrowthAt Serco, we're seeking a highly skilled HRIS Data Analyst to join our team in Solihull. This full-time, fixed-term position offers a challenging opportunity for you to apply your expertise in ensuring the accuracy and compliance of HR data.About the Role:We're looking for someone with...


  • Solihull, United Kingdom Serco Plc Full time

    HRIS AnalystHybrid - Solihull OfficeFull Time, Fixed Term 12 monthsSalary - £33,000- £45,000 dependent on experience Here at Serco, we’re looking for a HRIS Analyst to join the team. As an HRIS Analyst you will monitor system performance and manage issues to resolution, lead on system maintenance activities and resolve day to day system queries raised...

  • Admin Assistant

    5 months ago


    Solihull, United Kingdom Specsavers Full time

    **Admin Assistant** **Location: Solihull, Greater Birmingham** **Hours: 1 day a week - 8 hours a day** **Salary: Up to £11.64ph** **Experience level: Admin or customer service experience is essential for this role** We’re looking for someone to join our team as an Admin Assistant. In this role you will be our customers first point of contact when...

  • HR Apprentice

    4 weeks ago


    Solihull, United Kingdom MAN Commercial Protection Full time

    HR Apprenticeship£Competitive Apprenticeship Rate  Solihull's Business of the Year MAN Commercial Protection are delighted to offer the position of HR Apprentice to join our friendly, busy HR team based in Shirley, Solihull.MAN Commercial are a family run business currently in our 31st year trading. We employ Security Officers throughout the whole of the...

  • HR Advisor

    5 months ago


    Solihull, United Kingdom TiliaHomes Full time

    **About Us**: There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding. Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment. We realise at the centre of our...


  • Solihull, Solihull, United Kingdom Spire Healthcare Ltd Full time

    Job Title: People Business Partner SpecialistSpire Healthcare Ltd is seeking a high-calibre People Business Partner Specialist to support the West Midlands Hub on a permanent basis.About the Role:The People Business Partner Specialist will be responsible for leading the continuous development of the HR service provided to the hospitals within the West...