Customer Service Administrator

6 months ago

Ringwood, United Kingdom Churchill Retirement Living Ltd Full time
Location: Ringwood, HampshireRewards and Benefits: Competitive basic salary, ongoing training and development opportunities and excellent Colleague benefits

About us

We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we’re looking for people like you.

We’re a family-owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 700 people and growing all the time.

We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.

We’ve won a host of awards; including being recognised by The Sunday Times as the 03rd Best Company to Work For and in 2016 became the first ever retirement living specialist to have been named overall ‘Housebuilder of the Year’ by the WhatHouse? Awards.

About the role

It’s exciting and busy times at Churchill Retirement Living and due to our growth we’re looking to appoint a Customer Services Administrator to join our expanding team. You will be based from our stunning Ringwood Head Office, playing a key role in the business, ensuring that our customers receive the highest standards of service.

You’ll be organising the workload of the Customer Services Technicians and keeping our COINS database up to date with real time information. It’s a great role, as you’ll liaise on a daily basis with a wide range of internal and external contacts, including our owners, Lodge Managers, subcontractors, suppliers, and many more.

Excitingly, as the department evolves, you’ll have the opportunity to manage a designated region, organising the resolution of reported defects.

Hours of work are 9.00am to 5.30pm Monday to Thursday and 9.00 to 5.00pm on Friday, with one hour for lunch.

About you

​We are looking for a self-motivated, personable Administrator who prides themselves on providing a first-class customer service. It’s essential that you have recent office experience, preferably in a Property related environment, however this is not essential.

This is the perfect opportunity for someone who enjoys working as part of a busy team, whilst also using their initiative to solve our customer’s questions.

Our new Customer Service Administrator will have great organisation and time management skills, along with confident IT skills including Word, Outlook and Excel.

The role may occasionally involve visits to our Lodges throughout the country so you’ll need to be willing to travel.

How you'll be rewarded:

Competitive salaryAnnual holiday entitlement - 24 days + Bank Holidays
Day off on your birthdayGroup Personal Pension PlanHealth ScreeningLife AssuranceColleague Introduction reward schemeEye Care Reimbursement£200 John Lewis vouchers for expectant parentsLand Introduction BonusAnnual awards ceremonyColleague wellbeing programmes and company ambassadorsCharity fund matching through Churchill Foundation

Join the Churchill family and be part of an ambitious and successful business who value and appreciate their people. Apply today

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our​​. 

  • Administrator / Customer Service Administration

    6 months ago

    Ringwood, United Kingdom AWD Recruitment Limited Full time

    Administrator / Customer Service Administration Assistant / Clinic Coordinator who has sound customer facing communication skills, strong organisational skills and the ability to multi-task is required to provide administrative support to a clinical team at a well-established Company based in Ringwood, Hampshire. **SALARY**: Competitive +...

  • Customer Service Administrator

    6 months ago

    Ringwood, United Kingdom Churchill Retirement Living Ltd Full time

    Job title: Customer Service AdministratorLocation: Office based in​ Ringwood, Hampshire, BH24 3SG, with occasional travel to sitesHours: 37 per week, Monday to FridayRewards and Benefits: Competitive basic salary, ongoing training and development opportunities and excellent Colleague benefitsChurchill Retirement Living are a specialist, 5-star...

  • Customer Service Administrator

    5 months ago

    Ringwood, United Kingdom Churchill Retirement Living Full time

    **Job title**:Customer Service Administrator - ** Location**:Office based in Ringwood, Hampshire, BH24 3SG, with occasional travel to sites - ** Hours**:37 per week, Monday to Friday - ** Rewards and Benefits**:Competitive basic salary, ongoing training and development opportunities and excellent Colleague benefits Churchill Retirement Living are a...

  • Customer Service Administrator Position

    3 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to support our regional Customer Service Technicians in the field. This office-based position will be responsible for coordinating information and works relating to property issues arising at our retirement Lodges.Main ResponsibilitiesManaging and coordinating...

  • Office Administrator

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking an exceptional Office Administrator to support our regional Customer Service Technicians in a busy and interesting role that combines administration and customer service skills.This position will be based at our stunning offices in Ringwood, ensuring that our retired homeowners receive the highest standards of service. The...

  • Customer Service Administrator

    6 months ago

    Ringwood, United Kingdom Churchill Retirement Living Ltd Full time

    Job title: Customer Service Administrator (contract)Contract: Maternity cover up to 12 months, to start May 2024Location: Office based in​ Ringwood, Hampshire, BH24 3SG, with occasional travel to sitesHours: 37 per week, Monday to FridayRewards and Benefits: Competitive basic salary, ongoing training and development opportunities and excellent Colleague...

  • Customer Service Coordinator

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Churchill Retirement Living. As a Customer Service Administrator, you will play a vital role in ensuring that our retired homeowners receive the highest standards of service.Main Responsibilities:Manage and coordinate workload using COINS,...

  • Customer Service Coordinator

    3 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About Churchill Living LtdWe are a leading retirement living specialist, committed to providing exceptional service and quality living experiences for our customers.Our team is dedicated to ensuring that our customers receive the highest standards of service, and we are seeking a highly motivated and organized individual to join us as a Customer Service...

  • Customer Service Coordinator

    1 month ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleChurchill Retirement Living is seeking a skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for coordinating information and works related to property issues arising at our retirement Lodges. You will ensure that building defects and snagging issues are dealt with courteously,...

  • Service Control Administrator

    5 months ago

    Ringwood, United Kingdom Rokill Pest Control Services Full time

    Rokill Ltd is one of Britain’s leading providers for Pest Control. Operating since 1980 we provide pest control services to the commercial, domestic and public sectors. Rokill are a company who also take the future of our planet very seriously and are very proud to hold the Planet Mark certification working towards our Net-Zero target. Our people are our...

  • Customer Service Coordinator

    3 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleThe Customer Service Administrator will be based at our offices in Ringwood, ensuring that our retired homeowners receive the highest standards of service. You will be coordinating information and works relating to property issues arising at our retirement Lodges, ensuring that building defects and snagging issues are dealt with courteously,...

  • Customer Service Coordinator

    1 month ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleChurchill Retirement Living is seeking a skilled Customer Service Administrator to support our regional Customer Service Technicians in the field. As a key member of our team, you will be responsible for coordinating information and works related to property issues arising at our retirement Lodges. Your primary focus will be on ensuring that...

  • Customer Service

    6 months ago

    Ringwood, United Kingdom Olympic Gymnasium Services Full time

    **Job Title**:Service and Sales Coordinator **Location**:Ringwood, Hampshire **Salary**: Up to £30,000 plus pension DOE **Job type**: Full time, Permanent **Start Date**:Immediate The Company supplies, installs, maintains and repairs PE and sports equipment in school gyms, playgrounds and sports halls mainly in the South East and Midlands. We are a...

  • Customer Service Coordinator

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About Churchill Living LtdWe are a leading provider of retirement living solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our customers, and we're looking for a skilled Customer Service Administrator to join our expanding team.The successful candidate will be responsible for...

  • Customer Service Coordinator

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Administrator to join our team at Churchill Living Ltd. As a key member of our customer service team, you will be responsible for ensuring that our customers receive the highest standards of service.Key ResponsibilitiesOrganize the workload of the Customer Services TechniciansKeep...

  • Customer Service Coordinator

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleChurchill Retirement Living is seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for coordinating information and works related to property issues arising at our retirement Lodges.Key ResponsibilitiesManage and coordinate workload using...

  • Customer Service Liaison Officer

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleThe Customer Service Administrator will be responsible for coordinating information and works relating to property issues arising at our retirement Lodges. This involves ensuring that building defects and snagging issues are dealt with courteously, professionally and in a timely manner.ResponsibilitiesManaging and coordinating workload using...

  • Customer Service Professional

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a skilled Senior Careline Operator to join our team, providing exceptional telephone-based customer support to our retired homeowners across the UK.This varied role includes live call monitoring, auditing, reporting, administration duties, and supporting the training and induction of new team members.You will work as part of our...

  • Customer Service Assistant

    6 months ago

    Ringwood, United Kingdom First Local Serivces Full time

    **Inbound Sales Representative** **Company**: First Local Services **Location**: South of the UK **Job Type**: Full-Time **About Us**: First Local Services is a leading drainage company committed to excellence and innovation in the South of the UK. Our dynamic, growing team is passionate about providing top-notch solutions for our clients’ drainage...

  • Service Charge Accounts Administrator

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Job Title: Service Charge Accounts AdministratorLocation: Based in Ringwood, BH24 3FAHours: 37 per weekAbout the RoleChurchill Estates Management Ltd is seeking a skilled Service Charge Accounts Administrator to join our Accounts and Finance team in Ringwood. As a Service Charge Accounts Administrator, you will play a crucial role in ensuring the successful...