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Assistant Patient Pathway Coordinator
4 weeks ago
Job overview
An exciting opportunity has arisen to join the Gynaecology Team in the Women's Centre as an Assistant Patient Pathway Coordinator.
This is a linked grade post, with the successful applicant being supported through a clear competency framework to progress from a Band to a Band .
The successful candidate will need to be organised, flexible and work well in a team. They will also have exceptional customer service skills, and a desire to learning new things, so they are able to increase the scope of work they do and progress up the pay scale.
They must also be willing to help cover a day a week service.
Main duties of the jobThe post holder will be expected to provide cross cover across the Gynaecology Administrative team as directed by the Team leader on a day-to-day basis according to service need.
Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder is required to assist in the provision of a professional, comprehensive, and efficientadministrativeservice,whichiseffectivelydeliveredtoallpatientsandmembersofthe department. This will be through supporting the clinical and administrative teams in the delivery of a comprehensive administrative service. This will involve waiting list management and validation of pathways for a speciality, in accordance with the Elective Access Policy, Cancer waiting time targets, communicating appointment and admission related information to patients and carers and/or typing correspondence asappropriate.
Working for our organisationOxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .
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