Patient Pathway Coordinator
3 weeks ago
Job Overview
An exciting opportunity has arisen within the Gynaecology Team at the Women's Centre for the role of Assistant Patient Pathway Coordinator. This position is designed to facilitate career progression through a structured competency framework, allowing the successful candidate to advance from a Band to a higher Band level.
The ideal candidate will exhibit strong organizational skills, adaptability, and a collaborative spirit. Exceptional customer service abilities and a commitment to continuous learning are essential to broaden the scope of responsibilities and enhance career growth.
A willingness to assist in covering a weekly service is also required.
Main Responsibilities
The successful applicant will be responsible for providing cross-functional support within the Gynaecology Administrative team, as directed by the Team Leader, to meet daily service demands.
Effective patient administration is crucial to the patient journey and supports clinical teams in delivering high-quality care, significantly impacting the overall patient experience. By ensuring high standards of data quality and optimizing the use of resources, efficient patient administration plays a vital role in management.
The post holder will assist in delivering a professional, comprehensive, and efficient administrative service to all patients and departmental members. Responsibilities will include managing waiting lists, validating pathways for specialties in accordance with relevant policies, communicating appointment and admission information to patients and caregivers, and preparing correspondence as needed.
Working for Our Organization
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, offering a broad spectrum of general and specialized clinical services while serving as a hub for medical education and training. The Trust encompasses four hospitals, providing a rich environment for professional development.
Our values, standards, and behaviors are fundamental to the quality of clinical care we provide and the professional relationships we foster with patients, colleagues, and the community.
We are committed to Delivering Compassionate Excellence, focusing on our core values of compassion, respect, learning, delivery, improvement, and excellence.
These values prioritize patients in all our endeavors and are the foundation of the high-quality healthcare we aspire to provide for ourselves and our families.
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