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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewAs a key member of our team, you will play a vital role in delivering high-quality patient care and supporting our clinical teams. Your administrative expertise will ensure the smooth operation of our outpatient services, allowing our clinicians to focus on providing exceptional patient care.Main DutiesProvide an efficient and welcoming reception...
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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
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Patient Pathway Coordinator
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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
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Patient Pathway Coordinator
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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
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Patient Pathway Coordinator
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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
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Patient Pathway Coordinator
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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals (OUH) is a world-renowned centre of clinical excellence, providing high-quality healthcare to patients. As a leading NHS teaching trust, we employ a large team of staff, including nurses and doctors, across four hospitals in Oxford and Banbury.We are proud of our national and international reputation for excellence in...
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Patient Pathway Coordinator
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Patient Pathway Coordinator
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Pathway Coordinator
2 months ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Pathway Coordinator to join our team at Oxford University Hospitals NHS Foundation Trust. As a Pathway Coordinator, you will play a crucial role in providing administrative support to our clinical team, ensuring the smooth operation of our services.Key ResponsibilitiesCoordinate and manage...
Patient Pathway Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Pathway Coordinator to join our Community Paediatric team at Oxford University Hospitals NHS Foundation Trust.
This role is crucial for the development of services and requires excellent communication and organizational skills. Ability to prioritize, manage workload efficiently, and work in a fast-paced environment is essential.
Knowledge of electronic patient record systems and access standards is advantageous, but not mandatory.
Main Responsibilities- Provide exceptional administrative support to consultants and medical staff, ensuring seamless coordination of workflows.
- Attend to patients, colleagues, and referrers promptly and courteously in person and over the phone, maintaining a professional and respectful demeanor.
- Work collaboratively with an administrative team dedicated to delivering high-quality patient care and maintaining confidentiality.
- Adhere to administrative processes supporting the delivery of Trust and national targets, ensuring compliance and efficiency.
Oxford University Hospitals NHS Foundation Trust is a leading NHS teaching trust providing a wide range of clinical services, focusing on values of compassion, respect, learning, delivery, improvement, and excellence.
Key Responsibilities- Designated point of contact for consultants and clinic teams, ensuring consistency in administrative workflows.
- Support administrative team members, coordinate coverage during absences, and escalate issues when necessary.
- Proactively handle telephone inquiries from patients, carers, and other stakeholders, providing accurate and timely information.
- Manage patient follow-up appointments and administrative tasks to track patients effectively, ensuring timely and efficient care.
- Oversee clinic appointment bookings through the Choose and Book system, ensuring seamless coordination and minimal delays.
- Handle correspondence, ensure urgent matters are addressed promptly, and maintain patient confidentiality, adhering to data protection regulations.
- Transcribe clinic letters, reports, etc., and ensure timely dispatch, maintaining accurate and up-to-date records.
- Process patient referrals efficiently and according to Trust processes, ensuring compliance and minimal delays.
- Check future clinics, coordinate with the medical team, and address booking issues, ensuring seamless coordination and minimal disruptions.
- Obtain necessary diagnostic tests/hospital notes for clinics as required, ensuring timely and efficient care.
- Resolve complaints from patients and escalate concerns as needed, maintaining a professional and respectful demeanor.
- Essential: Administration experience and strong organizational skills.
- Desirable: Knowledge of electronic patient record systems and access standards.
