NHS Pathway Coordinator
3 days ago
We are seeking a highly organized and detail-oriented individual to join our team as an NHS Pathway Coordinator at Nuffield Health Oxford. This role is critical to ensuring the efficient operation of patient referrals, bookings, and care pathways for NHS patients within the hospital.
The successful candidate will work closely with Medical Secretaries and Consultants to manage clinic availability and coordinate NHS patient pathways. Key responsibilities include:
- Managing and coordinating the NHS referral process, ensuring adherence to established NHS guidelines and timelines.
- Acting as a liaison between the hospital, NHS referring teams, and Consultants to ensure the smooth progression of patients through the NHS pathways.
- Tracking and managing all NHS patient appointments, treatment plans, and follow-up care to ensure that all necessary administrative steps are completed in a timely manner.
- Providing administrative support to NHS patients, ensuring that they are well-informed and that their care is coordinated efficiently.
- Maintaining detailed and accurate records of NHS pathway activities, ensuring compliance with internal and external requirements.
- Working closely with clinical teams to identify and address any potential delays or issues in the pathway process.
Key skills and qualifications include:
- Strong organizational and multitasking skills with the ability to prioritize workload effectively.
- Experience of managing the NHS e-RS process.
- Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with Medical Secretaries, Consultants, and other hospital staff.
- Experience in healthcare administration, bookings management, or a similar role.
- Proficiency in using online booking systems and hospital administration software.
- Attention to detail and a commitment to delivering a high-quality patient experience.
- Ability to work independently and proactively resolve issues as they arise.
Nuffield Health Oxford offers a range of benefits, including:
- Holiday in line with the Working Time Directive.
- Access to our Pension Scheme.
- Discounted gym membership at £15.00 a month.
We are proud to be part of the nation's largest Healthcare Charity and are committed to delivering exceptional patient care. If you are a motivated and organized individual with a passion for delivering high-quality patient experiences, we encourage you to apply for this exciting opportunity.
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