Assistant Patient Pathway Coordinator
3 months ago
Job summary
We are looking for a proactive and motivated individual to join our Ophthalmology Directorate, thriving in a challenging and fast-paced environment. The ideal candidate will have experience working in the NHS and a solid understanding of the 18-week Pathway. Strong organisational skills, excellent communication abilities, and the capacity to perform well under pressure as a key team player are essential.
Main duties of the job
This role requires a high level of concentration and accurate detailed work at all times. To receive and make telephone calls via the NetCall system and take appropriate action/discussion in line with Trust Values. Maintaining filing/scanning system and other basic office duties. The post holder is required to work with minimal supervision of the Patient Pathway Coordinators. Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation. Will be asked to show flexibility should the need arise when providing cross-cover during times of leave/sickness as and when required. Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients (in line with the Data Protection and Patient Confidentiality policies). To comply with the requirements of the Data Protection Act, Acceptable use policy, Social Media policy and legislation relating to confidential data. To adhere to the standards of dress code and uniform policy by wearing the department uniform at all times. Any other reasonable duties requested by the management team. On occasions, it may be necessary for the post holder to assist other administrative departments within the Service. To ensure that all relevant BlueTeq requests are added to the BlueTeq prior approval authorisation system prior to any patient undergoing treatment.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Job description
Job responsibilities
Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to the Trusts Elective Access Policy and Data Quality. Log and Book appointments on EPR as per the Trusts Elective Access Policy and assist the Patient Pathway Coordinators to ensure all referrals are clinically triaged within 48 hours of receipt of referral. Ensure that patients on ERS (Electronic Referral System) are given appointment dates in accordance with clinical priority and then length of wait, and that patients on the ASI (Appointment Slot Issues) list are managed daily. Assist the Patient Pathway Coordinators with managing and maintaining the appointments for booking list on ERS. Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective outpatient capacity is maximised and patients are kept informed. Ensure that the patients 18 week RTT pathway is correct on EPR before undertaking any changes to the patient pathway. Proactively monitor all outpatient clinics and highlight over or under booking of clinics to the Patient Pathway Coordinators. Person Specification
Qualifications
Essential
GCSE or equivalent in English and Maths, grades A-C Good knowledge of patient pathways Maintains high standards and quality of work
Desirable
Willingness to develop computer technology skills
Experience and Skills
Essential
Experience of using a full range of IT/Patient data systems including; Excellent diary maintenance scheduling skills Excellent communication skills both written and verbal
Desirable
An understanding of the Trust's Elective Access Policy
Interpersonal Skills / Communication Skills
Essential
Accurate data entry, typing and checking skills Excellent literacy, numeracy and communication skills both verbally and in writing Highly diplomatic and professional Positive, enthusiastic attitude
Desirable
Experience working with clinicians-
Assistant Patient Pathway Coordinator
2 months ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Assistant Patient Pathway Coordinator at Oxford University Hospitals NHS Foundation Trust.Key ResponsibilitiesEnsure accurate and comprehensive patient records and clinical details are added onto the Electronic Patient Record (EPR) in a timely manner, adhering to...
-
Assistant Patient Pathway Coordinator
2 months ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Assistant Patient Pathway Coordinator at Oxford University Hospitals NHS Foundation Trust.Key ResponsibilitiesEnsure accurate and comprehensive patient records and clinical details are added onto the Electronic Patient Record (EPR) in a timely manner, adhering to...
-
Assistant Patient Pathway Coordinator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post...
-
Assistant Patient Pathway Coordinator
1 month ago
Oxford, United Kingdom NHS Full timeOxford University Hospitals NHS Foundation TrustThe post holder will be expected to provide cross cover across the Gynaecology Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make...
-
Patient Pathway Coordinator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAn opportunity has arisen within the Gynaecology Department for a 12 month secondment to a Band 4 Patient Pathway Coordinator position.
-
Patient Pathway Coordinator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe have an exciting opportunity for a Pathway Coordinator to join our administration team within the Cancer Directorate. Providing a pivotal role, you will liaise closely with Consultants, Nurses and MDT co-ordinators to co-ordinate and be responsible for efficient clinic management. The post also has a supervisory element and would provide an excellent...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
-
Patient Pathway Coordinator
2 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
-
Patient Pathway Coordinator
2 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is seeking a skilled and dedicated individual to join our team as an Assistant Patient Pathway Administrator. This role is a key part of our administrative team, providing essential support to our clinical staff and patients.Main DutiesKey responsibilities include:Providing an efficient outpatient...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is a leading healthcare provider, and we are seeking an experienced Administrative Assistant to join our team. As a key member of our administrative team, you will play a vital role in supporting the delivery of high-quality patient care.Main Duties• Provide exceptional administrative support to...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals NHS Foundation Trust is a leading healthcare provider, and we are seeking an experienced Administrative Assistant to join our team. As a key member of our administrative team, you will play a vital role in supporting the delivery of high-quality patient care.Main Duties• Provide exceptional administrative support to...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewAs a key member of our team, you will play a vital role in delivering high-quality patient care and supporting our clinical teams. Your administrative expertise will ensure the smooth operation of our outpatient services, allowing our clinicians to focus on providing exceptional patient care.Main DutiesProvide an efficient and welcoming reception...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewAs a key member of our team, you will play a vital role in delivering high-quality patient care and supporting our clinical teams. Your administrative expertise will ensure the smooth operation of our outpatient services, allowing our clinicians to focus on providing exceptional patient care.Main DutiesProvide an efficient and welcoming reception...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals (OUH) is a world-renowned centre of clinical excellence, providing high-quality healthcare to patients. As a leading NHS teaching trust, we employ a large team of staff, including nurses and doctors, across four hospitals in Oxford and Banbury.We are proud of our national and international reputation for excellence in...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewOxford University Hospitals (OUH) is a world-renowned centre of clinical excellence, providing high-quality healthcare to patients. As a leading NHS teaching trust, we employ a large team of staff, including nurses and doctors, across four hospitals in Oxford and Banbury.We are proud of our national and international reputation for excellence in...
-
Patient Pathway Coordinator
4 months ago
Oxford, United Kingdom NHS Professionals Full time**Job Title**:Patient Pathway Co-ordinator **Trust Location**:Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford University Hospitals NHS Foundation Trust is the place for you. **About the Trust** Oxford University Hospitals (OUH) is...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Patient Pathway Administrator. This is a fixed-term role within the Women's and Men's Health Physiotherapy team, where you will play a critical role in facilitating the patient pathway and supporting clinical staff in delivering high-quality patient care.Main...
-
Patient Pathway Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full timeJob OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Patient Pathway Administrator. This is a fixed-term role within the Women's and Men's Health Physiotherapy team, where you will play a critical role in facilitating the patient pathway and supporting clinical staff in delivering high-quality patient care.Main...
-
Patient Pathway Administrator
4 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Patient Pathway Administrator to join our team within Specialist Surgery. The post will be pivotal in supporting the secretarial team and Team Leader. The post holder is one of a team responsible for effectively managing the smooth coordination of the inpatient waiting list service for the Directorate and ensuring...
