Patient Pathway Coordinator

2 months ago


Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

To coordinate and be responsible for the provision of full secretarial and administrative services to the clinical team To take a lead role in the management of lists and clinics, ensuring that all patients are seen within the required time scales and in accordance with NHS targets and Trust policies. To take appropriate action to ensure that requests for diagnostics and follow-up appointments are processed in a timely fashion To comply fully with elective access policy;e. The Specialty Coordinator will also operate a failsafe system whereby every patient is registered using appropriate software, regularly reviewed and monitored to assess where they are in their appropriate pathwaye.g.timescale for referred tests and procedures, chasing departments if necessary for results. To validate patients on the waiting list regularly as policy, actioning and recording all outcomes and removing patients from the waiting list where indicated To arrange investigations, ensuring that these have been performed, results have been received, seen by relevant clinician and uploaded to correct software as appropriate within a timely manner.

To manage ones defined areas within the speciality and be responsible for prioritising work, developing staff and reviewing working practices to ensure effective department procedures and communication structures are implemented. To coordinate the day to day activities of assistant specialty coordinators. : To train and supervise members of ones team in all aspects of patient administration service and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals.

To contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals. On a day to day basis support individual learning and development. To be actively involved in the recruitment process. To ensure that joint working and close co-operation is developed and maintained with internal and external staff groups, providing the clinical/operational services needed to maintain a complete and seamless service to patients.

To take responsibility for data quality within a defined area; investigating issues, rectifying processes and providing training as required. To deal with complex enquires from staff, patients, relatives and visitors investigating and researching matters in order to provide information, guidance and advice to others in response to their queries in line with departmental key performance indicators. Use Voice Recognition Software to take responsibility for ensuring that letters for the speciality are sent out within the defined turnaround time, being pro-active in ensuring that each clinic attendance has been documented. To keep close liaison with the outpatients department in order to maintain smooth running of outpatient clinics and to keep the department informed of any known changes to forthcoming clinics.

To carry out any other duties as directed by the management team/consultant. This may cover a wide range of duties including providing cover for other teams roles at or below this band.



  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity for a Pathway Coordinator to join our administration team within the Cancer Directorate. Providing a pivotal role, you will liaise closely with Consultants, Nurses and MDT co-ordinators to co-ordinate and be responsible for efficient clinic management. The post also has a supervisory element and would provide an excellent...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Providing a pivotal role, you will liaise closely with Consultants, Nurses and MDT co-ordinators in the Breast Oncology team, to co-ordinate and be responsible for efficient clinic management. The post also has a supervisory element and...


  • Oxford, United Kingdom NHS Professionals Full time

    **Job Title**:Patient Pathway Co-ordinator **Trust Location**:Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford University Hospitals NHS Foundation Trust is the place for you. **About the Trust** Oxford University Hospitals (OUH) is...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arise to join the Gynaecology administrative team to help make a real difference to those patients on a suspected cancer pathway. You will be an integral part of a wider team of specialist doctors, nurses, health care professions and other administrators. You will need to be able to demonstrate you work well in a team, but as a...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within Paediatric Rheumatology Team. The post will be based at Nuffield Orthopaedic Centre as part of Oxford University Hospital. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but...

  • Pathway Coordinator

    2 months ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking to appoint a Band 4 Speciality Team Administrator to provide efficient, comprehensive support to the Bereavement and Voluntary Services at Sobell House and Katharine House Hospices. The post holder will be a key member of the Bereavement and Voluntary Services Team providing high quality, confidential administration to ensure prompt and...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Administrator to join our team within Specialist Surgery. The post will be pivotal in supporting the secretarial team and Team Leader. The post holder is one of a team responsible for effectively managing the smooth coordination of the inpatient waiting list service for the Directorate and ensuring...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are seeking to appoint a Patient Pathway Administrator/Coordinator to join our Paediatric Cryopreservation team at Oxford Children's Hospital. The post will be based at John Radcliffe Hospitals as part of Oxford University Hospital. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are seeking to appoint a full time Patient Pathway Administrator to join our growing admin team within the Clinical Genetics Department. As we embark on a major Digitalisation project, we are looking for hard working, enthusiastic individuals who want to be a part of our developing service. Genomic Medicine is an exciting, forward thinking medical...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity to join the administrative team supporting patients who are receiving cancer treatment. You will need to be a good team player, be highly organised and possess good interpersonal and communication skills. Responsibilities include making appointments, dealing with queries from patients and liaising with the wider...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are seeking to appoint a Patient Pathway Administrator to join our Paediatric Rheumatology team at the Nuffield Orthopaedic Centre We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for an Patient Pathway Administrator. Knowledge of NHS Administration is desirable but not essential. Applicants should be extremely well organised with excellent time management skills. They should be able to use their own judgement to resolve issues and have a tactful sensitive approach to dealing with occasionally...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    As Patient Pathway Administrator for Mitochondrial Service at the Oxford University Hospitals, you will play a critical role in helping to shape the future of the service. This is an exciting opportunity to support a team of skilled professionals who work at the forefront of genetics research and clinical practice. Your primary responsibility will be to...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job summary We are seeking to appoint a Patient Pathway Administrator/Coordinator to join our Paediatric Cryopreservation team at Oxford Children's Hospital. The post will be based at John Radcliffe Hospitals as part of Oxford University Hospital. This post is crucial to the ongoing development of the services and would suit a candidate who has...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are seeking to appoint a Patient Pathway Administratorto join our Paediatric Orthopaedic team at Oxford Children's Hospital. Paediatric Orthopaedic team is based at the Nuffield Orthopaedic Centre. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will...


  • Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview We are seeking to appoint a  Patient Pathway Administrator  to join our Paediatric Rheumatology team at the Nuffield Orthopaedic Centre  We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job summary We are seeking to appoint a Patient Pathway Administrator to join our Community Paediatric team at Oxford Children's Hospital. The post will be based at John Radcliffe Hospitals as part of Oxford University Hospital. This post is crucial to the ongoing development of the services and would suit a candidate who has excellent...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen. Are you looking for a career where you can really make a difference and at the same time learn valuable new skills? The Hepatology Patient Pathway co-ordinator provides essential support to the Hepatology Nursing team striving to ensure the patients’ experience is what we would expect for our own family and friends....


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    For an informal discussion or more information please contact Kerry Proper, Renal and Transplant Team Leader 01865 226530 1. Add to the EPR inpatient / day case waiting lists all patients requiring admission. 2. Process inpatient / day case admissions on EPR and TIMS, where appropriate having agreed a TCI with the patient, in line with local...


  • Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview We are seeking to appoint a  Patient Pathway Administrator to join our Community Paediatric team at Oxford Children's Hospital. The post will be based at John Radcliffe Hospitals as part of Oxford University Hospital. This post is crucial to the ongoing development of the services and would suit a candidate who has excellent...