Office Administrator

2 months ago


Thame, United Kingdom Veolia WTS Full time
Job Description

Role Title: Office Administrator 

Purpose of the role: To perform a range of general customer focussed administration/processing duties within a team of 3 people. 

Reports to: Transaction Processing Manager 

Location: Bandet Way, Thame 

Main Responsibilities: 

Answering the switchboard and taking messages as appropriate 

Greet visitors, complying with health & safety as required 

Manage own and shared inbox 

Process customer orders accurately and in accordance with company procedures and timescales. Follow up as necessary 

Credit Control 

Send customer statements 

• Process invoice runs 

Liaise with customers to resolve queries, referring more complex issues to your line manager 

General: 

Draft any routine correspondence 

Undertake routine administrative support procedures, such as filing, opening post etc Provide support to line manager and other members of the team as and when needed Provide holiday cover for team members when required 

Work to specific deadlines in line with the month end process 

Maintain accurate records 

Any other Adhoc duties 


Qualifications

Qualifications required: 

No formal qualifications required 

Skills required: 

Computer literate 

Confident and professional telephone manner 

Good interpersonal skills 

Good problem solving skills 

Excellent attention to detail 



Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.


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