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Service Coordinator

4 months ago

Cambridge, United Kingdom Veolia Full time

Transport Service Coordinator

Salary: Competitive, with an annual performance bonus plus Veolia benefits and pension

Hours: Monday to Friday, 40 hours per week. 8.30am - 5pm (30-minute unpaid break)

Location: Cambridge, CB4 0DN

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

  • 25 days of annual leave
  • Access to our company pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential



What you'll be doing;

  • Responsible for the day-to-day management of the service delivery, including the dynamic allocation of work to vehicles/routes
  • Proactively communicate with customers and interested stakeholders including the wider Veolia team or Management team providing status updates and maintaining contact with drivers throughout the day
  • Complete the debrief process within the allocated time and report any necessary action or updates as required
  • Face-to-face engagement with our drivers daily, supporting drivers to act on issues identified on the rounds
  • Report all safety concerns or container damage via close call reporting and encouraging 'stop the job' if it is deemed unsafe to continue in line with company operating procedures and processes
  • Ensure Veolia legal compliance on-site - WTD and transport compliance



What we're looking for;

  • Previous experience operating within a similar industry; waste/transport/logistics
  • Able to demonstrate an understanding of transport compliance and WTD
  • Good Communication skills communicating with people of all levels
  • People management skills
  • Ability to organise and prioritise a busy workload operating at a fast pace
  • Good IT Skills, MS Office 2000, and the ability to adapt to Google
  • Proactive in knowing upcoming legislation changes and remains current on activities and changes within our sector Knowledge of the management of other waste management facilities
  • Transport Management CPC qualification would be desirable



What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.