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Quality and Patient Safety Manager
4 months ago
Job summary
UHBW Division of Medicine Clinical Manager for Quality and Patient Safety
Job share - 15 hours per week ~ Fixed term for 1 year
A unique job share opportunity has arisen for a dynamic clinical professional to join the Quality and Patient Safety Team responsible for managing the patient safety, quality and patient experience in care agenda within the Division of Medicine. The Division consists of a number of elective outpatient services as well as non-elective services including the emergency department and inpatient beds. This Quality role will be key to supporting the specialty teams to manage risk, patient safety and drive forward clinical effectiveness.
The role requires oversight and management, in line with developing national agendas PSIRF, LFPSE, Duty of Candour, Risk Registers, patient safety alerts and patient experience in care (complaints/ compliments).
You will have joint line management responsibility for the divisional patient safety team and will be expected to work closely with clinical teams to pro-actively identify and systematically address gaps in the division's patient safety outcomes. The patient safety team directly reports to the division, whilst working closely with the Trust Patient Safety Insight team.
Main duties of the job
You will be responsible for providing expert advice, guidance, training and coaching across the division to ensure that the minimising of risk meets statutory and best practice requirements and delivers high quality patient care.
You will have evidence of recent study at Masters level or equivalent qualification, an extensive governance experience within a complex healthcare setting. You will be an enthusiastic and self-motivated individual, with excellent leadership, communication and organisational skills, a professional manner which instils confidence and have excellent written and analytical skills.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and Training
Essential
Masters level or equivalent qualification or experience Accreditation with clinical professional body
Desirable
Diploma or equivalent in Risk management Recognised teaching qualification
Skills and Abilities
Essential
Excellent and presentation and teaching skills including oral and written communication and report writing skills Excellent organisational skills Proven ability to work under pressure Strong advocate for patient centred services Flexible and adaptive working style Attention to detail and precision Ability to work collaboratively
Knowledge and Experience
Essential
Substantive experience at NHS Senior level or above, or equivalent, with experience of staff and budget management Experience and knowledge of using a model of self-assessment of performance against defined internal/external standards including CQC Regulations Experience of working with a range of staff within the NHS including executives to manage risk events Knowledge of Risk Management in acute/tertiary setting including experience of managing incident reporting systems ( Datix) Experience of working with clinical teams to support improvement in patient safety. ( Experience of investigating complex clinical incidents/issues/risks Experience of designing and delivering education and training programmes to all grades of staff Knowledge of Clinical Governance and External Accreditation Processes
Desirable
Experience in trend analysis and aggregation