Technical Support Specialist

3 weeks ago


Edinburgh, United Kingdom Eden Scott Full time
Technical Support & Customer Success Specialist Full-time, Permanent
Edinburgh City Centre (Hybrid)
Competitive Salary

Joining a Customer Success team as a Technical Support Specialist you will be act as the main point of contact between clients & the greater business. This fantastic opportunity is with one of Scotland’s most innovative tech companies & a true market leader. Once you have worked with this organisation, your future CV will immediately stand out even more – although you may not need that as our client has excellent tenure & staff retention within this team & the greater organisation generally.

Experience constructing API requests (using Postman/ SoapUI etc), evaluating XML / JSON structures
Proven history of account management or relationship building
Automate where possible (through Lean/Agile measures)

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