Technical Support Specialist

21 hours ago


Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £23,000

We are seeking a skilled Technical Support Specialist to join our team at Iconic Resourcing in Edinburgh.

As a First Line Support Technician, you will be responsible for providing technical support to clients via phone and ticketing system.

Key responsibilities include diagnosing and resolving technical issues related to hardware, software, and network connectivity.

You will also escalate complex issues to second and third line support teams when necessary.

A strong understanding of Windows operating systems and Microsoft Office Suite is essential for this role.

BASIC KNOWLEDGE OF NETWORKING PRINCIPLES AND TROUBLESHOOTING IS REQUIRED

The ideal candidate will have 1-2 years of experience in a First Line Support role within a Managed Service Provider.

We offer a competitive salary up to £23,000 per annum, opportunities for professional development and career progression, and a company pension scheme.


  • IT Specialist

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000

    Job OverviewAt Careers Plus, we are seeking a skilled IT Specialist - Technical Support to join our team. As a Service Desk Coordinator, you will serve as the primary point of contact for all incoming support tickets.Key ResponsibilitiesPerform initial reviews of support tickets to assess urgency and direct tickets to the appropriate team or engineer for...


  • Edinburgh, Edinburgh, United Kingdom Abacus Group LLC Full time

    Job Opportunity: A unique position has become available in our company, Abacus Information Technology Limited, where you can apply your technical skills and experience to succeed in a dynamic environment. As a Technical Support Specialist, you will be the first point of contact for our clients, responding to their service requests and incidents. You will...


  • Edinburgh, Edinburgh, United Kingdom Bright Purple Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Bright Purple in Edinburgh. This is an exciting opportunity to work with a fast-growing scale-up that is making significant strides in the industry.Key ResponsibilitiesProvide technical product support to customers and internal teams, ensuring timely and effective...


  • Edinburgh, Edinburgh, United Kingdom Leonardo Full time

    Job OverviewThis is a fantastic opportunity to work as a Technical Radar Support Specialist at Leonardo, a global high-tech company and one of the key players in Aerospace, Defence and Security.About the RoleWe are looking for an experienced technical support engineer to join our team within the Customer Support and Service Solutions (CS3) line of business....


  • Edinburgh, Edinburgh, United Kingdom Squiz Full time

    We are seeking a skilled Technical Support Specialist to join our Support Organisation at Squiz. This role requires a strong background in troubleshooting and resolving complex technical issues related to Linux systems.The ideal candidate will have experience with Linux distributions, web stacks, revision control systems, and server monitoring tools....


  • Edinburgh, Edinburgh, United Kingdom GoFibre Limited Full time

    GoFibre Limited is a dynamic organization seeking an experienced Technical Support Specialist to join their IT team. This role involves providing top-notch support to employees, ensuring seamless operation of IT systems and infrastructure.The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience.This position requires a...


  • Edinburgh, Edinburgh, United Kingdom ECS Resource Group Ltd Full time

    We are seeking a skilled Technical Support Specialist to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing 1st and 2nd line application support to colleagues across the bank, including functional subject matter expertise and internal consultancy.The ideal candidate will have experience with Core Banking...


  • Edinburgh, Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full time

    We are seeking a highly skilled and motivated Technical Support Specialist to join our Business Support IT team. This is an exciting opportunity to work with a leading provider of housing services in the social care sector.The successful candidate will play a key role in providing exceptional customer-focused IT support services to over 140 users across...


  • Edinburgh, Edinburgh, United Kingdom Stampede AI Ltd Full time

    Become part of our dynamic team at Stampede AI Ltd, a cutting-edge software company driving innovation in the hospitality sector.Job DescriptionAs a Technical Customer Experience Specialist, you will be responsible for providing expert 1st and 2nd line support as required, especially in scenarios where capacity can be stretched such as product updates,...


  • Edinburgh, Edinburgh, United Kingdom Royal London Full time

    Senior Technical Support SpecialistAt Royal London, we're seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you'll provide expert technical guidance to internal and external customers, ensuring compliance with legislative and regulatory requirements.You'll develop and maintain technical...


  • Edinburgh, Edinburgh, United Kingdom Bright Purple Full time

    Technical Product Support SpecialistAbout the RoleBright Purple is working with a truly ambitious scale-up based in the UK, with bold plans to expand its B2B SaaS product offerings.As a Technical Product Support Specialist, you will be at the heart of customer success efforts, collaborating with internal teams, third-party IT providers, and partners to...


  • Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time

    Job OverviewWe are seeking a Technical IT Support Specialist to join our innovative research and scientific company in the animal welfare industry based just outside of Edinburgh.About the RoleThis 1st Line IT Support role will be the first point of contact on our IT Service Desk, working with around 180 users. The team is made up of four 'hands-on'...


  • Edinburgh, Edinburgh, United Kingdom GoFibre Limited Full time

    At GoFibre Limited, we're on a mission to revolutionise broadband capabilities in rural Scotland and the north of England. As a Technical Support Specialist, you'll be at the forefront of this journey, connecting communities and empowering them with digital capability.We're looking for an individual with previous experience in customer-facing IT support...


  • Edinburgh, Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Comhairle nan Eilean Siar. As a Technical Support Specialist, you will provide general support and maintain a wide variety of equipment in schools, offering practical assistance to technical teaching staff and delivering a regional training program to peers and...


  • Edinburgh, Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

    Job SummaryThis is a permanent, year-round position offering 37 hours of work per week. The successful candidate will provide technical support to teaching staff and maintain various equipment in schools.About the RoleThe post holder will be responsible for preparing materials for classes, repairing and maintaining hand tools, power tools, machines, and...


  • Edinburgh, Edinburgh, United Kingdom LINK TECHNICAL RECRUITMENT LTD Full time

    As an account manager with LINK TECHNICAL RECRUITMENT LTD, you will play a key role in driving sales growth and building strong relationships with clients. This exciting opportunity offers uncapped commission and a comprehensive benefits package.">The ideal candidate will have excellent communication and negotiation skills, with the ability to work...


  • Edinburgh, Edinburgh, United Kingdom Bespoke Support Full time

    We are seeking a highly motivated and compassionate Care Support Specialist to join our team at Bespoke Support in Dumfries.This is an exciting opportunity for individuals who value independence, dignity, and respect in the lives of those we support.As a Care Support Specialist, you will play a vital role in providing tailored support to enable individuals...


  • Edinburgh, Edinburgh, United Kingdom IF Recruitment Full time

    We are seeking a highly skilled Technical Support Specialist to join our team for a 6-month project with IF Recruitment.Project Overview:The successful candidate will work on-site and be responsible for providing high-level technical support for O365 applications, Teams, Outlook/Exchange, and the Office suite of applications.Key Responsibilities:...


  • Edinburgh, Edinburgh, United Kingdom ENODA Full time

    ENODA is a pioneering company in the energy sector, developing innovative technologies for grid operators and developers. We are seeking an experienced Technical Support Specialist to join our team in Edinburgh, Scotland.About the RoleThis exciting opportunity involves supporting customers by responding to, troubleshooting, and resolving technical issues...


  • Edinburgh, Edinburgh, United Kingdom Cognizant Full time

    Cognizant's Cloud, Infrastructure & Security Services Practice is seeking a highly skilled Technical Infrastructure Support Specialist to join our team. As an Asset Support Engineer, you will play a critical role in providing end-to-end solutions for architecture, design, implementation, management, and ongoing support across the entire enterprise technology...