Technical Support Specialist
2 days ago
We are seeking a highly skilled and motivated Technical Support Specialist to join our Business Support IT team. This is an exciting opportunity to work with a leading provider of housing services in the social care sector.
The successful candidate will play a key role in providing exceptional customer-focused IT support services to over 140 users across multiple sites in Edinburgh and Fife.
This varied role involves maintaining our servers and networking infrastructure, as well as supporting our older applications and rolling out new systems. The ideal candidate will have excellent communication and people skills, with a commitment to customer care and continuous improvement.
Key responsibilities include:
- Providing technical support via email, phone, and in-person
- Maintaining servers and networking infrastructure
- SUPPORTING older applications and rolling out new systems
The successful applicant will be required to complete a Standard Disclosure check.
Viewpoint's vision is to create Joy in Later Years. We operate two care homes and house over 1300 tenants in Edinburgh, the Lothians, and Fife.
The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.
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