Service Administrator

2 months ago


Whiteley, United Kingdom CV-Library Full time

Role: Service Administrator 

Contract length: 12 months

Location: Whiteley

Salary: £24,000 per annum 

Hours: Monday to Friday 08:00-17:00

We're seeking a talented Service Administrator to join our dynamic Service Repairs team for a 12-month contract (maternity cover). In this role, you'll play a vital part in ensuring the smooth processing and management of all company returns and repairs.

Key Responsibilities:

Validate and process customer and supplier returns.

Test and validate mobile, IT, and telephony devices and accessories.

Manage quotes and dispatch goods efficiently.

Perform testing and data wiping as needed.

Create detailed inspection and fault reports.

Generate accurate customer invoices.

Program devices based on customer requirements.

Ensure proper storage of materials and goods to prevent damage.

Provide excellent customer support, resolving issues and answering queries promptly.

Communicate professionally and effectively via phone and other channels.

Maintain accurate records and track information in company systems.

Ideal Candidate

Strong organisational and time management skills.

Attention to detail and accuracy.

Excellent communication and interpersonal skills.  

Proficient in Microsoft Office Suite.

Experience with inventory management systems.

A proactive and problem-solving mindset.

Ability to work independently and as part of a team.

Onecom Perks and Benefits:  

Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year 

Birthday Break: Day off for your birthday, during your birthday month 

MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks 

Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme  

Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support 

Pension: We offer 9% combined pension contribution 

Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support 

Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption 

Rewards: Quarterly employee reward programme and annual awards  

Discounts: Discounts on tech

Referral Incentive: You’ll receive a bonus for each successful friend or family member you refer 

Socials: Work hard and play hard with our all-expenses paid company events and parties 

Foundation: Get involved in fundraising activities and events for our Charity partners 

Academy: Limitless professional development with access to our in-house training academy 

Who we are 

Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. 

We’ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. 

We’re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. 

Equity, Diversity & Inclusion 

Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. 

Notice to Recruitment Agencies 

Onecom operates a direct sourcing model and does not accept speculative CVs



  • Whiteley, United Kingdom Cleansing Service Group Full time

    Would you like to be part of the CSG team? We’re a £65m waste company, independently owned and with a strong family business ethos. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is “It’s all about the people” and many of our almost 500 workers...


  • Whiteley, United Kingdom Cleansing Service Group Full time

    **Our Vison is to be the best people who work together for a Cleaner, Safer future where everyone can thrive.** Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is...


  • Whiteley, United Kingdom CV-Library Full time

    Client Services Administrator Location: Whiteley (PO15) Salary: £22,000 – £24,000 (pro-rata for Part-time) Hours: Part Time or Full Time – Office based Are you an enthusiastic Client Services Administrator who could fulfil a vital support function within a busy Financial Services and Wealth Management office? Working as part of the...


  • Whiteley, United Kingdom Cleansing Service Group Full time

    **Cleansing Service Group (CSG) is a leading and award-winning force within the environmental & waste recovery sector.** CSG operate 28 sites nationwide providing a diverse range of services for the treatment & recovery of waste supported by technical, transport and industrial cleaning depots. As a family owned company, we employ individuals who share our...


  • Whiteley, United Kingdom Accelerator Limited Full time

    **About Accelerator** For over Nineteen years Accelerator has been delivering Hosted IT and telecoms solutions to a wide variety of small and medium enterprises and national commercial clients across the UK. We currently support 1000’s of users across our portfolio of services, many of whom are high-profile commercial property agents. Due to the...

  • Administrator

    7 months ago


    Whiteley, United Kingdom Innovation Group Full time

    **Join Our Team as an Administrator!** Are you searching for a workplace that values its employees? Do you desire a role offering fantastic flexible benefits? Are you known for your organisational skills and multitasking prowess? If you're looking for a company with clear progression paths, where people are the backbone, and a supportive culture, then this...

  • Adhd Administrator

    6 months ago


    Whiteley, United Kingdom Partnering Health Ltd Full time

    We are pleased to announce an exciting opportunity for a passionate and experienced administrator with an interest in ADHD to join our expanding team. With recent service expansion, we are seeking an ADHD Administrator to play a pivotal role in enhancing the patient care pathway. For the past three years, PHL has been delivering a predominantly virtual ADHD...

  • Sales Administrator

    6 months ago


    Whiteley, United Kingdom Barna Shields Recruitment Full time

    **Sales Administrator** - **£24,000**: - **Permanent, full-time office based - no hybrid.**: - **Monday to Friday 8.30am - 5.30pm**: - **Whiteley** We have an exciting opportunity for a Sales Administrator to join our client, a fast-growing and pioneering business with over 20 years’ experience delivering modern IT services across all sectors. Based...

  • Sales Administrator

    6 months ago


    Whiteley, United Kingdom Barna Shields Recruitment Full time

    **Sales Administrator** - **£24,000 - £26,000 DOE**: - **Permanent, full-time office based - no hybrid.**: - **Monday to Friday 8.30am - 5.30pm**: - **Whiteley** We have an exciting opportunity for a Sales Administrator to join our client, a fast-growing and pioneering business with over 20 years’ experience delivering modern IT services across all...


  • Whiteley, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Operations Administration Assistant** **Salary**:£22,890 - £23,980/annum (depending on skills and experience) **Location**:Whiteley, Fareham **Hours**:39 hours/week Are you an experienced and enthusiastic office administrator/administration assistant who is looking for their next career move? Do you want to work for a Not-For-Profit organisation who...


  • Whiteley, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Commercial Administration Assistant** **Salary**:£22,890 - £23,980/annum (depending on skills and experience) **Location**: Whiteley, Fareham **Hours**:39 hours/week Are you a dynamic individual who is passionate about customer service looking for your next administrative role? Do you want to work for a Not-For-Profit organisation who gives back to...


  • Whiteley, United Kingdom Navy Army Air-Force Institute (NAAFI) Full time

    **Contracts Administration Assistant** **Salary**:£25,228.32 annum **Location**:Whiteley, Fareham **Hours**:39 hours/week Are you an experienced and enthusiastic Contract Administrator who is looking for their next career move? Do you want to work for a Not-For-Profit organisation who gives back to the British Armed Forces? NAAFI are seeking a...


  • Whiteley, United Kingdom Heat Recruitment Ltd Full time

    Job Title: Financial Planning AdministratorA leading IFA firm is seeking an experienced Financial Planning Administrator to join their team based near Fareham. As a key member of the team, you will be responsible for providing administrative support to financial planners and ensuring the smooth operation of the office.The ideal candidate will have previous...


  • Whiteley, Hampshire, United Kingdom Michael Page Full time

    Job Summary:We are seeking an Administrative Support Officer to join our dynamic People Operations Team at Michael Page. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of our employee lifecycle activities.Main Responsibilities:* Manage employee lifecycle activities, including onboarding, offboarding, and...

  • Sales Administrator

    6 months ago


    Whiteley, United Kingdom Hosted Business Limited Full time

    **Join Our Mobile Sales Dream Team!** Are you ready to supercharge your career? We're on the hunt for a dynamic Sales Administrator to join our fast-paced, high-energy team! **Who are we?** Hosted deliver cutting-edge digital and cloud technology to businesses of all sizes looking to revolutionise their IT infrastructure and communications, working with...


  • Whiteley, Hampshire, United Kingdom CMA Recruitment Group Full time

    CMA Recruitment Group is a leading recruitment agency seeking an experienced HR Administrative Assistant to support their HR Manager and team on a 12-month fixed-term contract. This role presents an exciting opportunity to work with a dynamic team and contribute to the delivery of exceptional HR services.Job Description:General HR administrative tasks,...

  • Patient Administrator

    7 months ago


    Whiteley, United Kingdom Newmedica Full time

    **Who are we?** Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for more than 225,000 NHS and private patients a year in over 26 locations and we’re growing. **Role...


  • Whiteley, Hampshire, United Kingdom Onecom Limited Full time

    Onecom Limited is seeking a Financial Administrator to join our team. The successful candidate will have excellent planning and organisational skills, as well as strong Excel skills and the ability to work with multiple systems.About the RoleThe Financial Administrator will assist the ledger teams with daily administration tasks, including bank...

  • Patient Administrator

    6 months ago


    Whiteley, United Kingdom Newmedica Full time

    **Who are we?** Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have...

  • Patient Administrator

    7 months ago


    Whiteley, United Kingdom Newmedica Full time

    **Who are we?** Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have...