Patient Administrator

6 months ago

Whiteley, United Kingdom Newmedica Full time

**Who are we?**

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognizes employers who create an outstanding employee experience.

**Role overview**

We are looking for a new Patient Administrator to join our Hampshire site. This will be 40 hours over 5 days per week, including weekends on a rota basis.

We need someone who is incredibly customer focused and enjoys meeting and talking to people - the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.

**What skills and experience do I need?**

We’ll provide training so experience isn’t always needed, but the following things will be advantageous:

- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player - happy to jump in and support others when required

**What we’re offering**
- A salary of £24,000
- 25 days annual leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards

characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age,
disability, sexual orientation, race, language, religion, ethnic or social origin.

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