Customer Service Administrator

1 week ago


Caerphilly, United Kingdom CV-Library Full time

Customer Service Administrator
£26,000 Hybrid working+ company pension & great employee benefits
Caerphilly

Do you have experience in Customer Service? Does the thought of making a real difference in a rewarding role appeal to you? Are you interested in working for an award winning company with 'Investors in People Gold' status?
If so, we'd like to hear from you.

We are currently recruiting for a Customer Service Administrator to work in a hybrid role ( 3 days in the office and 2 at home ) for an industry leading company in Caerphilly. It's a fantastic opportunity to join a well established team in a fun, lively working environment where you will have access to first class training and development.

This is a varied role where you will be the link between the end customer and the manufacturing facility.
As Customer Service Administrator working hybrid you will:

* Use your communication skills to full advantage when handling a variety of calls from customers on a daily basis, liaising with production, planning and logistics
* Display attention to detail when accurately inputting details, producing quotes, updating customers on the status of their orders and organising delivery slots
* Showcase your organisational skills when responding to emails and queries from various customers, production and dispatch.
* Be focused on quality rather than quantity of calls taken and demonstrate an excellent, 'first resolution' approach when speaking with customers.

This is an exciting new position with a company that has a solid reputation for developing staff internally. This role will come with excellent ongoing training, and you will have the chance to take advantage of genuine career development opportunities.

As well as a competitive salary, this role comes with a company pension, a convenient location, life assurance, employee assistance programme, a formal reward and recognition scheme and a fantastic working environment.

For immediate consideration, please forward your CV to Kayleigh at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy



  • Caerphilly, United Kingdom Vibe Recruit Full time

    **Customer Service Administrator** **£23,000 + company pension and excellent career development** **Caerphilly** Do you have experience in Customer Service? Does the thought of making a real difference in a rewarding role appeal to you? Are you interested in working for an award winning company with ‘Investors in People Gold’ status? If so, we’d...


  • Caerphilly, United Kingdom Bridge of Hope Full time

    ** Job Title**:Administrator/Customer Service Advisor **Location**:Caerphilly **Salary**:£11.44 per hour **Hours**: Full time. Monday - Friday 8am-4pm/9am-5pm/10am-6pm (flexible that after 6 months you may be asked to would work 6am-2pm/2pm-10pm on rare one off occasions but these particular shift would be working from home) Here at The Recruitment Co, we...

  • Customer Service

    5 months ago


    Caerphilly, United Kingdom Joseph Hughes Associates Ltd Full time

    **Customer Service - Planner Administrator** **Caerphilly area** **Part Time role-8 hours per week Wednesday and Thursday afternoons** **£11 per hour** **Global Manufacturer** - To provide prompt, accurate information and update customers of the order status. - To liase with Production and Purchasing to ensure customer requirements are fulfilled. - To...


  • Caerphilly, United Kingdom PHS Group Full time

    **_Customer Service Experts - we’re looking for you!_** - **_Customer Service Administrator_**: - **_Dublin 10_**: - **_€30,000.00 and excellent benefits_**: - **_Great hours Monday to Friday, no evening or weekend work_**: - **_Full Time, permanent position - Hybrid following initial training _** - Based in or near Dublin? Enjoy helping customers?...

  • Service Administrator

    5 months ago


    Caerphilly, United Kingdom Advanced Fire Technologies Full time

    **About us** We are professional and challenging team and our goal is to make Advanced Fire Technologies a leading independent supplier of Fire Safety Services across South Wales and the West, offering the highest standard of quality and service to clients, large and small. Our work environment includes: - Modern office setting - On-the-job...

  • Service Administrator

    4 months ago


    Caerphilly, United Kingdom Advanced Fire Technologies Full time

    **About us** We are professional, challenging and our goal is to make Advanced Fire Technologies is a leading independent supplier of Fire Safety Services across South Wales and the West, offering the highest standard of quality and service to clients, large and small.. Our work environment includes: - Modern office setting - On-the-job...

  • Service Administrator

    5 months ago


    Caerphilly, United Kingdom Cintrix Systems Ltd Full time

    Cintrix Systems Ltd is seeking an Administrator with experience of Sales/Service Administration to join our team and to undertake a challenging and rewarding role within our expanding business. Main duties include: - Working alongside the Contracts Manager(s), Surveyors, Engineers - To produce quotations/surveys for additional work as required - Manage...


  • Caerphilly, United Kingdom ALFA STAFF AND TRAINING Full time

    Customer Service Advisor - Caerphilly Alfa staff are currently seeking a Customer Service advisor for a client within the Caerphilly Area. Experience of working in a customer service role is required and computer literacy skills. Hours of Work Monday to Friday 9am to 5.15pm The Key Responsibilities for the Customer Service Administrator will be; Take...

  • Customer Service Agent

    5 months ago


    Caerphilly, United Kingdom Yolk Recruitment Full time

    **Customer Service Advisor** Are you passionate Customer Service Advisor who loves providing exceptional customer care and building lasting relationships? Do you thrive in a fast-paced environment where attention to detail and effective communication are key? If so, you may want to take a look at this role! Yolk Recruitment are collaborating with a dynamic...


  • Caerphilly, United Kingdom DS Smith Full time

    About the roleAt DS Smith, we're seeking a skilled Payroll Customer Adviser to join our Payroll team at our Business Service Centre in Caerphilly.This position involves administration and customer-facing duties around our UK Payroll service, ensuring timely and accurate payment of approximately 6,000 colleagues.Responsibilities include processing monthly...

  • HR Administrator

    4 months ago


    Caerphilly, United Kingdom Peter's Food Service Full time

    **Job brief** We are looking for an HR Administrator to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners. **Responsibilities** - Organise and maintain personnel records - Update internal databases (e.g., record sick or maternity leave) - Prepare HR documents,...


  • Caerphilly, United Kingdom Randstad Delivery (GBS) Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Randstad Business Support. As a key contact for stakeholders, you will be responsible for providing exceptional customer support and ensuring seamless operational processes.Key Responsibilities:Offering customer...


  • Caerphilly, United Kingdom Ecolab Full time

    Senior Customer Service SupervisorWe are committed to investing in Equality, Diversity, and Inclusivity, with 43% of our Board of Directors being female. Our pledge is to diversify and inclusively draw on different skillsets, talents, resources, and energies to improve the growth of our business. We partner with our external and internal customers to...


  • Caerphilly, United Kingdom Ecolab Full time

    Senior Customer Service SupervisorWe are committed to investing in Equality, Diversity, and Inclusivity, with 43% of our Board of Directors being female. Our pledge is to diversify and inclusively draw on different skillsets, talents, resources, and energies to improve the growth of our business. We partner with our external and internal customers to...


  • Caerphilly, United Kingdom Ecolab Full time

    Senior Customer Service SupervisorWe are committed to investing in Equality, Diversity, and Inclusivity, with 43% of our Board of Directors being female. Our pledge is to diversify and inclusively draw on different skillsets, talents, resources, and energies to improve the growth of our business. We partner with our external and internal customers to...


  • Caerphilly, United Kingdom Ecolab Full time

    Senior Customer Service SupervisorWe are committed to investing in Equality, Diversity, and Inclusivity, with 43% of our Board of Directors being female. Our pledge is to diversify and inclusively draw on different skillsets, talents, resources, and energies to improve the growth of our business. We partner with our external and internal customers to...

  • Administrator

    4 months ago


    Caerphilly, United Kingdom Citizens Advice Caerphilly Blaenau Gwent Full time

    **An exciting opportunity has arisen for an Administrator/Admin Assistant to support our Debt specialists.** This role is multi faceted and an amazing opportunity to see into the world of Debt. **You will contribute to the efficient working of the team in delivering against the project delivery requirements, as well as providing general administrative...

  • Dispatch Administrator

    4 months ago


    Caerphilly, United Kingdom Vibe Recruit Full time

    **Dispatch Administrator** **Caerphilly, Permanent** **£24,000** Are you looking for an exciting new opportunity Dispatch Administrator and looking to join an award-winning national company that can boast ‘Investors in People Gold’ status? If so, we’d like to hear from you. This is a great opportunity to join a rapidly growing firm with an...

  • Administrator

    5 months ago


    Caerphilly, United Kingdom gap trading Full time

    We are currently recruiting for a perm role - Administrator in Caerphilly. Contract: Temp-Perm Shifts: Monday - Thursday 8am - 4:45pm and a 4pm finish on a Friday **Salary**: £25,579 **General Tasks** In this role you will provide Admin support for Accounts/Customer Service/Logistics, you would have experience using an MRP system and be familiar with...


  • Caerphilly, United Kingdom CV-Library Full time

    Our client is an engineering firm based in Caerphilly who are looking for a permanent Engineering Administrator to join their expanding team. The office is full of friendly staff who are there to support you. There is long term progression available within the business and they are looking for someone to start ASAP. This role requires accuracy and strong...