Customer Service Advisor
5 days ago
CUSTOMER SERVICE ADVISOR (PART-TIME)
CAERPHILLY
£24,000-£27,000 PRO RATA
Our client, a leading technology manufacturer, are looking for a Customer Service Advisor to join their fast-paced team. As a Customer Service Advisor, you will navigate the complexities of customer inquiries with expertise and precision.
The role is being offered on a part-time basis, working 16 hours per week.
BENEFITS
This role offers 25 days holiday, plus an extra day for your birthday Additional benefits include private medical, a free company product and multiple training opportunities to develop and grow within the company. There are employee discounts, free on-site parking, a cycle to work scheme, a company pension and casual dress for comfort. It’s a fantastic working environment in a new office.
RESPONSIBILITIES
As a Customer Service Advisor, you will be:
* Communicating with and responding to customers about incidents, events, and requests, demonstrating excellent levels of customer service
* Taking action to provide solutions which solve complex problems permanently
* Analysing, diagnosing, and resolving all errors, faults, and incidents
* Consistently recording accurate information to support improvements and decision making
* Prioritising and managing several open issues and incoming calls
* Providing excellent customer service, building a good rapport through open and interactive communication
WHAT YOU NEED
To be considered for the role of Customer Service Advisor, you will need:
* Previous experience in a customer facing role – ideally phone-based customer service experience
* Excellent communication skills, both verbal and written
* Excellent organisation and time management skills
* The ability to work well under pressure
* A warm and friendly disposition, with the passion to help customers
* The ability to create and develop good rapports with customers
NEXT STEPS
If you are you an enthusiastic and hardworking individual, and are interested in becoming a Customer Service Advisor, then apply with you CV today Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.
Why wait? Don’t miss out. Apply today
-
Customer Service Advisor
6 months ago
Caerphilly, United Kingdom ALFA STAFF AND TRAINING Full timeCustomer Service Advisor - Caerphilly Alfa staff are currently seeking a Customer Service advisor for a client within the Caerphilly Area. Experience of working in a customer service role is required and computer literacy skills. Hours of Work Monday to Friday 9am to 5.15pm The Key Responsibilities for the Customer Service Administrator will be; Take...
-
Customer Service Advisor
6 months ago
Caerphilly, United Kingdom Brite Recruitment Full time**CUSTOMER SERVICE ADVISOR** **CAERPHILLY** **UP TO £24,000** Hours of work are shifted over 6 days a week. As such, this role requires a rota-based schedule, of Monday - Friday 9am to 7pm and Saturday 10am to 6pm. **BENEFITS** This role offers 33 days holiday, plus an extra day for your birthday! Additional benefits include private medical, a free...
-
Customer Service Advisor
6 months ago
Caerphilly, United Kingdom PHS Group Full time**About The Role**: *** **Customer Service - but without the sales or long hours!** **Customer Service Advisor - Caerphilly** **Flexible Full Time hours - 36.25 to 40 hours per week** **Excellent benefits** **Hybrid working after 6 months** Imagine the perfect contact centre role. Enjoyable work where you’re valued for delivering excellent customer...
-
Customer Service Advisor
6 months ago
Caerphilly, United Kingdom PHS Group Full time**Customer Service - but without the sales or long hours!** **Customer Service Advisor - Caerphilly** **Flexible Full Time hours - 36.25 to 40 hours per week** **Excellent benefits** **Hybrid working after 6 months** Imagine the perfect contact centre role. Enjoyable work where you’re valued for delivering excellent customer service. A friendly...
-
Customer Service Advisor
6 months ago
Caerphilly, United Kingdom PHS Group Full time**Customer Service - but without the sales or long hours!** **Customer Service Advisor - Caerphilly** **Flexible Full Time hours - 36.25 to 40 hours per week** **Excellent benefits** **Hybrid working after 6 months** Imagine the perfect contact centre role. Enjoyable work where you’re valued for delivering excellent customer service. A friendly...
-
Customer Advisor
6 months ago
Caerphilly, United Kingdom B&Q Full time**About the role** **Customer Advisor - Seasonal Department** **Full time - 20 and 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...
-
Customer Advisor
6 months ago
Caerphilly, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...
-
Customer Advisor
6 months ago
Caerphilly, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 16 hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Customer Advisor
6 months ago
Caerphilly, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time - 36.75 hours per week** **or** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our...
-
Customer Advisor
6 months ago
Caerphilly, United Kingdom B&Q Full time**About the role** **Part time - 20 & 30 hours per week - **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us...
-
Christmas Customer Advisor
6 months ago
Caerphilly, United Kingdom Boots Full timeSummary Job Reference: - 218318BR Caerphilly, Castle Court Fixed Term We are now recruiting Christmas Customer Advisors for our Caerphilly, Castle Court store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and...
-
Christmas Customer Advisor
6 months ago
Caerphilly, United Kingdom Boots Full timeSummary Job Reference: - 220264BR Caerphilly, Castle Court Fixed Term We are now recruiting Christmas Customer Advisors for our Cwrt-Y-Castell Caerphilly Mid Glamorgan CF83 1NU store. The exact shift patterns will be discussed at interview Available shift patterns: flexible through the week. **Christmas Customer Advisor** Joining us as a Christmas...
-
Christmas Customer Advisor
6 months ago
Caerphilly, United Kingdom Boots Full timeSummary Job Reference: - 218658BR Caerphilly, Castle Court Fixed Term We are now recruiting Christmas Customer Advisors for our Cwrt-Y-Castell Caerphilly Mid Glamorgan store. Available shift patterns: must be availble weekdays and weekends 8am-6pm sunday 9.30-4 **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...
-
Customer Advisor
6 months ago
Caerphilly, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 20 hours per week** **Permanent Contract** **5 Shifts per week available Monday - Sunday, 7.00am - 10.00pm** **or** **Part time - 16 hours per week** **Permanent Contract** **Weekend shifts available Saturday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Caerphilly** We...
-
Administrator/customer Service
6 months ago
Caerphilly, United Kingdom Bridge of Hope Full time** Job Title**:Administrator/Customer Service Advisor **Location**:Caerphilly **Salary**:£11.44 per hour **Hours**: Full time. Monday - Friday 8am-4pm/9am-5pm/10am-6pm (flexible that after 6 months you may be asked to would work 6am-2pm/2pm-10pm on rare one off occasions but these particular shift would be working from home) Here at The Recruitment Co, we...
-
Customer Service Agent
6 months ago
Caerphilly, United Kingdom Yolk Recruitment Full time**Customer Service Advisor** Are you passionate Customer Service Advisor who loves providing exceptional customer care and building lasting relationships? Do you thrive in a fast-paced environment where attention to detail and effective communication are key? If so, you may want to take a look at this role! Yolk Recruitment are collaborating with a dynamic...
-
Payroll Customer Advisor
6 months ago
Caerphilly, United Kingdom DS Smith Full timeAbout the role We’re looking for a Payroll Customer Advisor to join our Payroll team at DS Smith’s Business Service Centre in Caerphilly. In this position, you'll be responsible for administration and customer facing duties around our UK Payroll service that ensures the timely and accurate payment of approximately 6,000 colleagues. You’ll be...
-
Customer Service Advisor
6 months ago
Caerphilly, United Kingdom Nuaire Full time**Key Responsibilities** - Provide accurate key information to Customers and Representatives on Nuaire commercial and residential products, influencing and advising customers on the features and benefits of the products to secure sales. - Take every opportunity to continually recognise buying signals, turning an enquiry into an order and up sell other...
-
Senior HR Advisor
6 months ago
Caerphilly, United Kingdom Peter's Food Service Full time**Senior HR Advisor** **About the role** This is a ‘hands on role’, involving playing an integral part in employee relations and working at an operational level whilst driving business initiatives. **Requirements of the role** Support the Group HR Manager taking ‘lead’ responsibility for specific areas. The post holder will effectively liaise...
-
Inbound Telesales Advisor
6 months ago
Caerphilly, United Kingdom PHS Group Full time**Inbound Telesales Advisor** **Caerphilly** **£21,602 with realistic and achievable OTE £26,267** **Great Hours Monday - Friday (no evenings / no weekends)** **Full time, permanent position** **Looking for a career with a market leading company? Local to the Caerphilly area? We can’t wait to meet you** Exceptional Customer Service skills? Great at...