Customer Service Professional

4 weeks ago


Caerphilly, United Kingdom Funky Pigeon Full time
Job Description:

We are looking for a talented Customer Service Professional to join our team in Caerphilly.

About the Job:

This is an excellent opportunity to work in a fast-paced retail environment, providing exceptional customer service and ensuring that customers can access the services they need quickly and simply.

The successful candidate will deliver an exceptional customer experience to all customers, manage queues, and meet high standards of governance and attention to detail.

Responsibilities:
  • Customer Service: Delivering outstanding customer service and building strong relationships with customers.
  • Queue Management: Managing queues efficiently and ensuring that customers can access the services they need promptly.
  • Governance and Attention to Detail: Maintaining high standards of governance and attention to detail in all aspects of the role.
Benefits:

In addition to your salary, you will benefit from a pension scheme, paid annual leave, employee discounts, and a range of deals from retail partners.

About Us:

WHSmith has been a cornerstone of the High Street for over 230 years, working hard to make customer and colleague journeys possible.

We pride ourselves on being an inclusive employer, welcoming colleagues to feel welcome and free to be themselves with us.

The estimated salary for this position is £20,000 - £25,000 per annum, depending on experience.



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