Technical Support Specialist
3 days ago
We are seeking a skilled and customer-focused Technical Support Specialist to join our Service Desk team at SearchData. As a pivotal member of our team, you will be responsible for delivering exceptional support to our clients, providing expert solutions to their technical queries, and building long-lasting relationships built on trust.
Key Responsibilities- Provide timely and effective technical support to clients via various communication channels.
- Act as the lead escalation point for complex technical issues, working closely with internal teams to resolve problems.
- Conduct customer site visits to understand their technical requirements and provide tailored solutions.
- Develop and maintain a deep understanding of our clients' technical environments to deliver proactive support.
- Collaborate with the Service Desk Team Leader to identify areas for process improvement and implement changes to enhance the client experience.
At SearchData, we prioritize our employees' growth and development. As a Technical Support Specialist, you can expect:
- A comprehensive personal learning and development plan, with regular one-to-one sessions to discuss progress and goals.
- Funding for personal certificates and training programs to enhance your technical skills.
- A supportive team environment with regular social events and opportunities to build relationships with colleagues.
- A new employee introduction bonus to help you settle into your new role.
- Your birthday off, in addition to your standard holiday entitlement.
-
Technical Support Specialist
1 week ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Technical Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our administrative team, you will be responsible for providing exceptional customer service and technical support to our clients.Main ResponsibilitiesRespond to incoming customer inquiries...
-
Technical Support Specialist
3 days ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming customer inquiries via phone,...
-
Technical Support Specialist
3 days ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming customer inquiries via phone,...
-
Technical Support Specialist
3 hours ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming customer inquiries via phone,...
-
Technical Support Specialist
29 minutes ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming customer inquiries via phone,...
-
Technical Support Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Customer Service Coordinator/Technical Support Specialist to join our team in a temporary opportunity that could potentially lead to a permanent position.Main Responsibilities:Respond to incoming customer inquiries via phone, email, and in-person, providing...
-
Technical Support Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Customer Service Coordinator/Technical Support Specialist to join our team in a temporary opportunity that may lead to a permanent position.Main Responsibilities:Respond to incoming customer inquiries via phone, email, and in-person, providing timely and...
-
Technical Support Specialist
6 days ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming calls and emails from clients,...
-
Technical Support Specialist
6 days ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming calls and emails from clients,...
-
Technical Support Specialist
4 weeks ago
Leeds, Leeds, United Kingdom IntaPeople Full timeTechnical Support SpecialistLocation: DoncasterWork Model: HybridAre you a Technical Support Specialist seeking a rewarding new challenge?IntaPeople is collaborating with a managed service provider aiming to expand their workforce by hiring a Technical Support Specialist on a permanent basis. In this role, you will serve as the main point of contact for any...
-
Technical Support Specialist
1 week ago
Leeds, Leeds, United Kingdom IP People Full timeTechnical Support SpecialistIP People is seeking a skilled Technical Support Specialist to join their team as a Field Engineer. This role will involve providing technical support to clients across the UK, primarily in the Leeds area.Key ResponsibilitiesTravel to client sites to provide technical support and resolve service requests.Work collaboratively with...
-
Technical Support Specialist
4 weeks ago
Leeds, Leeds, United Kingdom IntaPeople Full timeTechnical Support SpecialistLocation: DoncasterWork Model: HybridAre you an experienced Technical Support Specialist seeking a new challenge?IntaPeople is collaborating with a prominent Technology firm that is expanding its team by hiring a skilled Technical Support Specialist on a permanent basis. In this role, you will serve as the main point of contact...
-
Technical Support Specialist
5 days ago
Leeds, Leeds, United Kingdom BJSS Full timeAbout the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at BJSS. As a Technical Support Specialist, you will be responsible for providing first-line technical support to our employees, ensuring that they have access to reliable and efficient IT services.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
5 days ago
Leeds, Leeds, United Kingdom BJSS Full timeAbout the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at BJSS. As a Technical Support Specialist, you will be responsible for providing first-line technical support to our employees, ensuring that they have access to reliable and efficient IT services.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
7 days ago
Leeds, Leeds, United Kingdom Hays Technology Full timeJob Summary:We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Hays Technology. As a Technical Support Specialist, you will be responsible for providing exceptional technical support and customer service to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via...
-
Technical Support Specialist
6 days ago
Leeds, Leeds, United Kingdom Hays Technology Full timeJob Summary:We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Hays Technology. As a Technical Support Specialist, you will be responsible for providing exceptional technical support and customer service to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via...
-
Technical Support Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Aztrum Full time £30,000 - £35,000Position: Technical Support SpecialistWe are collaborating with a prominent provider of cutting-edge IT services, dedicated to assisting organizations with their technological needs.Their team is enthusiastic about technology and is focused on delivering outstanding client support.Role Overview:We are seeking a Technical Support Specialist to become part of...
-
Technical Support Specialist
3 days ago
Leeds, Leeds, United Kingdom In Technology Group Full timeIn Technology Group is seeking a skilled Technical Support Specialist to join our team in Leeds, based on site.As a Technical Support Specialist, you will be responsible for providing up to L2 solutions for our clients, acting as a first point of contact for resolutions from the service desk and escalating above as appropriate.Daily Responsibilities:Be...
-
Technical Support Specialist
3 days ago
Leeds, Leeds, United Kingdom In Technology Group Full timeIn Technology Group is seeking a skilled Technical Support Specialist to join our team in Leeds, based on site.As a Technical Support Specialist, you will be responsible for providing up to L2 solutions for our clients, acting as a first point of contact for resolutions from the service desk and escalating above as appropriate.Daily Responsibilities:Be...
-
Technical Support Specialist
3 days ago
Leeds, Leeds, United Kingdom BJSS Full timeAbout the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at BJSS. As a Technical Support Specialist, you will be responsible for providing first-line technical support to our employees, ensuring that they have access to reliable and efficient IT services.Key Responsibilities:Provide technical support to...