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Technical Support Specialist

2 months ago

Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary:

Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to incoming customer inquiries via phone, email, and in-person
  • Process and manage customer data, including updating systems and records
  • Prepare and send out samples for external testing and evaluation
  • Coordinate with internal teams to ensure seamless delivery of services
  • Perform general administrative tasks, including data entry and report preparation
  • Provide exceptional customer service and support to ensure client satisfaction

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and other software applications
  • Knowledge of SAGE or similar software a plus

What We Offer:

Hays Specialist Recruitment Limited offers a competitive hourly rate and a comprehensive benefits package, including paid time off and opportunities for professional growth and development.