Clinical Trainer

3 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Practice Plus Group Full time
About the Role

We are seeking a highly skilled Clinical Trainer to join our team at Practice Plus Group. As a Clinical Trainer, you will play a crucial role in delivering high-quality clinical and non-clinical training to our NHS 111 call centre staff.

Key Responsibilities
  • Develop and deliver induction and new starter training, pathways upgrade training, soft skill and technical training within the 111 call centres.
  • Work with the Head of 111 Training, Network Clinical and Operational trainers to devise, coordinate and deliver training programs.
  • Deliver face-to-face workshops at our Stockton 111 site and using MS Teams to our existing colleagues and new starters.
  • Support and lead NHS Pathways release updates, soft skill and technical training at site and across the Network.
  • Coach and mentor Operational and Clinical colleagues in the Foundation Bay to ensure robust development plans are in place.
Requirements
  • NMC or HCPC registered Nurse or Paramedic.
  • Pathways licence.
  • Ability to read, analyse, and interpret technical procedures.
  • Ability to analyse performance data.
  • Understanding of call centre metrics and resource planning methods.
  • Clinical/Call centre Management experience.
  • NHS Pathways Trainer accreditation.
  • High level of knowledge in handling of 111 patient calls.
About Us

Practice Plus Group is a leading healthcare provider that is passionate about delivering excellent care to our patients. We believe that everyone deserves access to high-quality healthcare, and we are committed to making a positive impact on the lives of our patients and staff.

We are a dynamic and forward-thinking organization that is constantly looking for ways to improve and innovate. We offer a competitive package of pay and benefits, as well as opportunities for career development and growth.



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