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Clinical Training Specialist

2 months ago


StocktononTees County Durham, United Kingdom Practice Plus Group Full time £43,805
Job Description

**Clinical Trainer Role**

We are seeking a highly skilled Clinical Trainer to join our team at Practice Plus Group. As a Clinical Trainer, you will play a crucial role in delivering high-quality clinical and non-clinical training to our staff.

Key Responsibilities:

  • Develop and deliver induction and new starter training, Pathways upgrade training, soft skill and technical training within our 111 call centres.
  • Work with the Head of 111 Training, Network Clinical and Operational trainers to devise, coordinate, and deliver training programs.
  • Deliver high-quality clinical and non-clinical NHS Pathways, bespoke workshops, and other solutions.
  • Support and lead NHS Pathways release updates, soft skill and technical training at site and across the Network.
  • Coach and mentor Operational and Clinical colleagues in the Foundation Bay, manning the Foundation Bay advice line, and recording activity to ensure robust development plans are in place.

Requirements:

  • Ability to analyze performance data.
  • Understanding of call centre metrics and resource planning methods.

About Us:

We are a leading provider of healthcare services, with a breadth of expertise spanning surgery, diagnostics, general practice, offender health, and urgent care. We are committed to developing new and exciting ways to support the nation's health, helping patients to maximize their wellbeing and live life to the full.

What We Offer:

  • A competitive package of pay and benefits.
  • A healthy work-life balance, with flexible working arrangements to support your home life.

How to Apply:

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.