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Healthcare Training Lead

2 months ago


StocktononTees, Stockton-on-Tees, United Kingdom Practice Plus Group Full time
Job Summary

We are seeking a highly skilled and experienced Training Specialist to join our team at Practice Plus Group. As an NHS 111 Training Specialist, you will be responsible for delivering high-quality training programs to our Health Advisors, ensuring they have the necessary skills and knowledge to provide excellent patient care.

Key Responsibilities:

  • Develop and deliver comprehensive training programs for new starters, including induction and training on NHS Pathways and other relevant systems.
  • Design and deliver bespoke workshops on CM2, Coaches Module, and Adastra platform, as well as other training requirements.
  • Support new staff in their statutory and mandatory training requirements, ensuring they meet the necessary standards.
  • Collaborate with the Head of 111 Training and other trainers to ensure consistency and quality in training delivery.
  • Monitor and evaluate training effectiveness, making recommendations for improvement.
  • Ensure all staff maintain their NHS Pathways level of competency and complete Pathways Passports.
  • Lead and support the development of a high-performing team, promoting a culture of excellence and continuous improvement.

Requirements:

  • Qualification as an NHS Pathways trainer.
  • Minimum 6 months' experience in call handling using NHS Pathways.
  • Proven experience in training delivery and design.
  • In-depth understanding of the 111 Health Advisor and Clinical Advisor roles.

About Us:

Practice Plus Group is a leading provider of healthcare services, committed to delivering high-quality care to our patients. We are passionate about creating a diverse and inclusive work environment, where our team members can grow and develop their careers.

We offer a competitive package of pay and benefits, as well as a flexible working environment that supports work-life balance. If you are a motivated and experienced Training Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.