Insurance Customer Advocate

1 day ago


Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time
Pet Insurance Claims Representative
CV-Library is seeking a highly motivated and organised Pet Claims & Customer Care Advisor to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our customers when making pet insurance claims and assisting the pet assessment team.
The estimated salary for this position is £25,000 - £29,000 per year, depending on experience. Our benefits package includes competitive salary, annual holiday allowance, death in service benefit, company pension scheme, and more.
About the Company:

We offer a collaborative, social, energetic, and fun work environment that fosters creativity and enjoyment.

The successful candidate will have a background in delivering outstanding customer service, with the ability to empathise with customers in high-pressure situations.

Pet Claims Advisors work 37.5 hours a week on a rotational basis between 8 am and 6 pm, Monday to Friday.



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