Customer Service Delivery Representative

2 days ago


Middlesbrough, Middlesbrough, United Kingdom Rentokil Initial Full time

Job Summary:

We are seeking a Customer Service Delivery Representative to join our team. As a key member of our service delivery team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.

About the Role:

This is an exciting opportunity to work for a leading provider of washroom, hygiene, and floorcare services. You will be visiting customers' premises across the Middlesbrough area, collecting feminine hygiene bins, nappy bins, and servicing/replenishing other Initial products.

Responsibilities:

  • Loading and unloading units and floor mats for customers
  • Servicing and replenishing washroom products, including feminine hygiene units, nappy bins, air fresheners, soap dispensers, and floor mats
  • Maintaining a safe and clean vehicle at all times
  • Providing excellent customer service and communicating effectively with customers

Requirements:

To be successful in this role, you will need:

  • A full UK driving licence with 2 years' experience
  • Excellent customer service and communication skills
  • Flexibility with working patterns to support business needs
  • Ability to use your own initiative and have a positive 'can-do' attitude
  • Pride in the job you do

Benefits:

  • Company van and fuel card for use while servicing customers
  • Bi-monthly bonus scheme
  • Life insurance
  • Enrolment to our company contributory pension scheme
  • Salary grading following completion of probation period
  • No weekend working unless desired; overtime available regularly
  • Uncapped leads commission
  • Full uniform and protective PPE provided
  • RI Rewards - access to cashback and discounts from 3,000+ retailers
  • Refer a Friend scheme - earn up to £1,000
  • Long service recognition - additional annual leave entitlement after 5 years' service
  • Employee Assistance Programme (EAP) - free access 24/7 to you and family/friends

Estimate Salary: £25,550 per annum, with opportunities for bonus and commission schemes

About Us:

Rentokil Initial is one of the largest business services companies in the world, operating in 88 countries and providing services that protect people and enhance lives. We focus on the right people doing the right things in the right way and invest in training and development to help our colleagues succeed.



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