Customer Service Advocate

5 days ago


Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time
Job Title: Field Representative

Middlesbrough-based company CV-Library seeks a skilled Field Representative to achieve a great work-life balance.

As a Field Representative, you will be responsible for:

  1. Obtaining extra customer data, such as meter readings and vulnerabilities
  2. Carrying out PDV visits as required by clients
  3. Negotiating payment terms with customers
  4. Preparation of documents to secure customer payments
  5. Issuing warrants to secure payments or access for resolution

This is a wonderful opportunity to join the leading debt recovery agency in the UK, providing job security, a competitive salary and benefits package, and opportunities for career advancement.

Remuneration and Benefits

The remuneration and benefits package includes:

  • A basic annual salary of £26,500
  • A company car for personal use
  • A monthly incentive payment scheme
  • 28 days of paid holiday, increasing by one day annually
  • An Employee Assistance Programme
  • Annual salary reviews
  • Birthday vouchers every year

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